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Telecommunications

TELECOMMUNICATIONS

Deliver on increasing customer expectations, while improving efficiency and margins

Demand for new products and services, the economic slowdown and continuously developing technologies are forcing telecom providers to reevaluate their business focus. To be successful in the new converged market, they must be able to develop and deploy new offerings much more quickly and with the quality that customers now demand. To achieve this, processes must become more efficient and automated through the integration of processes, information and systems.

Achieve business results faster with Software AG
  • Service fulfillment: track orders in real time from customer call through billing and deploy order management processes through multiple outsourced and in-sourced channels. We have enabled one customer to reduce mobile service activation time from 3 days to less than 1 minute.
  • Service assurance: Software AG offers a total stack portfolio for provisioning and fault management. And a customer automated process and synchronization for customer, site, circuit, fault and order management information leads to cost savings and massive time reductions for network operations.
  • Revenue assurance and management: bridge fragmented support systems and incoherent databases to decrease lost revenues and reduced profitability. Using webMethods to integrate its billing platforms, we helped a European cable television company to recover €900K yearly from its 2.500 unbilled customers.


Our Telecommunications solutions utilize the Software AG Business Infrastructure Suite, enabling organizations to achieve business results – faster. Learn More.

Recommended Next Steps

Let Software AG help you stay competitive by increasing speed to market, delivering on customer commitments and leveraging past technology investments. For more information, contact: telco@softwareag.com     
 

webMethods SOA for Telecommunications

Fact Sheet: webMethods SOA for Telecommunications

Leverage SOA and Software AG’s business infrastructure software suite to comply with NGOSS principles

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Download the Fact Sheet

Fact Sheet Innovative IT Systems for Telecommunication Service Providers

Ever Shorter Product Cycles and Personalized Services Require Flexible NGOSS Architectures

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Read the full White Paper now

White Paper
Liberate Your Business to Survive Convergence

Continuous innovation is critical to maintaining a competitive edge and hence survival in the rapidly converging telecommunications market.

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Download the Fact Sheet

Fact Sheet Lean Telecom

Achieve operational excellence and sustainable profits through lean telecom process improvement.

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SOA Adoption for Dummies – Download the book
 
Gartner & Forrester on our SOA & BPM Solutions
 

Service Provisioning Demo

Learn how Software AG can help a telecom service provider comply with demanding Service Level Agreements for customers.

View this demo now!

 

Referencje

ORANGE

ORANGE Makes It Easier For Pay-As-You-Go Customers To "Top Up"

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Cox Communications

Cox Communications achieves millions in productivity savings with webMethods BPMS

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Motorola

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Vodafone Iceland

Vodafone Iceland answers 95% of inquiries on the first call, thanks to a single view of customer data

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Vodafone

A system that enables Vodafone customers and its internal users to see their invoices and the billing information through the Internet

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ANF AC - Tradise

The first complete solution for e-billing

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Swisscom IT Services

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