ADVANTAGE PRODUCT SERVICES
Superior support and system management direct from the source.
Customer Advantage Services are designed to help you further ensure operability, more easily support normal business operations, expand your e-business activities, or safeguard a particularly sensitive production environment. Software AG support specialists provide responses to specific inquiries, knowledge about recovery procedures, guidance and insights into problems and solutions. You will also gain access to an established, active user community, which shares information via local and international user groups. |  |
MANAGE your systems with Software AG’s Advantage Product Services and:
- achieve efficiency through optimal use of your IT environment.
- increase user productivity.
- allow your IT staff to concentrate on other strategic tasks.
- ensure all applications operate smoothly around the clock.
- get coverage at all times and in all regions: 24x7x365, around the globe.
- receive multilingual support.
- profit from a fast interactive approach to resolving problems and a deep level of understanding.
- Software AG experts become an extension of your own IT
staff.
Choose those services that meet your specific requirements:
- 6x11 and 24x7 for extended business hours
- One-hour reaction time
- Technical Account Manager
- Mentoring services
- Health check
- DBA services (remote or on-site)
- Performance and tuning
- Upgrade planning and implementation services
- Installation services
- Security services
- Update seminars
Referencje
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J.A. Majors develops custom Web sites in weeks - and at half the cost
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