Mondi Packaging is a growth-oriented supplier of packaging solutions and high-performance materials and employs around 14,000 people in 124 sites worldwide.
Group revenues in 2004 were well over two billion euros, of which 630 million were generated by the bags business unit alone. This division manufactures paper sacks tailored to the individual needs of its customers. Mondi Packaging Bags is the world leader by marketshare in this industry sector and a pioneer in its quality and service offering.
Mondi Packaging Bags’ site acquisition strategy resulted in a heterogeneous IT landscape structure that was rapidly becoming too complex. Over 20 different back-office systems were running on a wide variety of platforms and with varying software release statuses — all systems needed to be connected to the sales portal.
Mondi Packaging needed to create an integration layer to connect all company systems and all of its customers’ procurement systems to the sales portal. Using the webMethods product suite, customer procurement, accounting, production planning and control systems are now connected to the portal to underpin Collaborative Planning, Forecasting and Replenishment standards.
Faster and easier procurement processes, access to real-time information, easily accessible and totally transparent status of orders and deliveries, increased company productivity and increased customer satisfaction are just a few of the important benefits achieved thanks to the integration.
“We are now able to supply customer-oriented information in real-time, which enables our sales department to concentrate more on advice and service. Our customers are happier and even more loyal to us.”Rainer Steffl, IT & Organization Manager - Mondi Packaging Bags