GLOBAL SUPPORT SERVICES / EMPOWER

Download the Global Support Brochure now.   

Learn about product support for the Software AG community.

Empower is Software AG's Global Support extranet. Designed to meet your needs with timely information, a comprehensive knowledgebase, and direct access to our technical experts, Empower is available 24 hours a day to support your Software AG products. Whether you need product information, have a technical question, or need to download a repair, make Empower your one-stop source for technical support.
 

Get answers fast – at your convenience. Empower includes the following features:

• eService
  Empower’s eService portal is your link to our Global Support engineers. From here, you can create a new Support Incident, update your open Incidents, send us diagnostic information, and search our knowledgebase of known issues. Access to eService is provided to your site’s Authorized Technical Contacts

• Knowledge Center
  In our Knowledge Center, you can find technical tips, detailed how-to articles, product fixes, and critical information about Software AG products

• Products
  The product center includes downloads for products and components, information about product releases and version retirements, access to our library of online documentation, and a link to our Feature Request section

These are just some of Empower’s many features, available to enhance your experience as a Software AG customer.
 

Empower is password protected, and accessible to our customers with current technical services contracts. Your Empower credentials give you access to the tools that you need to manage your Software AG environment.
 

Visit Empower today!