Process Improvement trends at the Gartner BPM Summit

This week I attended the Gartner BPM Summit in Washington DC and by no surprise  the four forces (cloud, mobile, social, information) and their impact on process improvement continue to be a hot topic of discussion.  Though I found the attendance to be a bit lower than normal, I still found the tracks filled with interesting topics and content I could relate too. I found one particular track very interesting as the overall message aligns very well with our upcoming ARIS 9 release. The track  “Transform – Planning for the “Nexus” of Disruptive Forces”  talked about the the move from traditional BPM with incremental process improvements to next generation BPM which was all about business transformation for better business performance. Simply put-  - better collaboration equals better business performance.

Of course, technology is a critical component to leveraging the power of the four forces  but organizations also need to align the  culture and behavior with the technology.  It’s not enough to enable collaboration with technology but organizations need to do more.  One example coud be to incentivize individuals to collaborate and exchange knowledge. A simple and productive way to incentivize people is to use gamification techniques for process improvement.

What always excites me about attending Gartner conferences is seeing how our technology roadmap and in particular our upcoming  release lines up with  current and future technology  trends defined by Gartner.

Our ARIS 9 release is built on a cloud architecture, with  social collaboration capabilities at its core. ARIS  can be used on  mobile devices which  brings analysis of process information to your fingertips. The user experience has been enhanced  to make process improvement simpler and available to the  masses. I have been working with ARIS for over 10 years now and I must say (of course my opinion might be a bit bias) its never been  easier and more fun to improve processes and make them better.

But don’t take my word for it, make your own opinion. Attend our ‘ARIS 9 Innovations‘ webinar series where you’ll learn everything from what’s new in the latest release to how customers are driving new and improved value with their ARIS investment.  My next post will be a complete review of Jean Lastokas’s session on how Electrolux is changing the game through real-time supply chain visibility. Stay tuned!

About Joerg Klueckmann

Joerg Klueckmann has written 11 posts in this blog.

Joerg Klueckmann is head of Enterprise BPM at Software AG. He studied sociology, business administration and intercultural communication at FSU, Jena, Germany, and at Louisiana State University in the U.S., where he graduated with distinction. Prior to joining Software AG, Joerg was head of product marketing at Intershop and IDS Scheer. He has written numerous articles about business process management, business innovation and process intelligence.

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