Fraud impacts all organizations. Most organizations are unable to fully eliminate fraud and hence have to live with it as the cost of doing business.  A recent survey estimates global telecom fraud losses at $40.1 Billion USD or approximately 1.88% of revenue. This number is based on only the known fraud transactions, adding the unknown fraud i.e. the fraud that [...]

These are challenging times for online retailers. Customer loyalty is short lived and just one unpleasant experience can lead to losing the customer for life. Customers not only expect a great experience across all touchpoints but also demand the best price and an accurate understanding of their needs. Get this mix right, though, and loyalty pays huge dividends in increasing [...]

Two centuries back, the industrial revolution reshaped manufacturing. Today, another transformation is underway. It’s powered by big data, and it touches every aspect of the manufacturing process, from materials sourcing and assembly lines to sales support and maintenance. The potential payoff from harnessing big data insights is enormous, but so are the new challenges that manufacturers are facing around data volume, [...]

With annual revenues in online gaming approaching $100 billion, competition is heating up and it’s getting harder to hook players into a game. Today’s players demand real-time responsiveness, more immersive graphics, and ever-more-exciting interactions with fellow gamers. That poses a dual challenge for game makers, who must pack larger and larger volumes of data — Big Data — into their games, while  [...]