Many of you have been waiting for this: ARIS 9 is available as of today. The newest ARIS release combines 20 years of process improvement experience with the latest technology trends of cloud, mobile, social collaboration and big data/information. ARIS 9 takes a quantum leap forward in process design, publishing, analysis and collaborative improvement. Here’s a summary of the highlights: [...]

As I mentioned in my post last week, I was inspired to write about the Electrolux presentation given by Jean Lastowka at the recent Gartner BPM Summit. The presentation was about how process improvement and real-time supply chain visibility are game changers for Electrolux. But what makes this story unique is Jean attended the BPM summit last year where she [...]

This week I attended the Gartner BPM Summit in Washington DC and by no surprise  the four forces (cloud, mobile, social, information) and their impact on process improvement continue to be a hot topic of discussion.  Though I found the attendance to be a bit lower than normal, I still found the tracks filled with interesting topics and content I [...]

My favorite part of my job is working with customers. I admire their vision, strategy and approach to solving complex problems. Each customer challenge is unique and different. I work with some of the largest European companies and government agencies, who’s application landscape contain intricate business processes designed to solve various challenges. With the release of ARIS 9.0 only weeks [...]

In the last few months, I have seen many companies run process improvement initiatives completely disconnected from their Governance, Risk & Compliance (GRC) Management projects. They don’t just use different tools but also set up disconnected teams making it difficult to deliver a sustainable GRC project that’s not mapped to processes and business objectives. The Deutsches Forschungszentrum fur Kunstilice Intelligenz [...]

I am very excited to announce the ‘Intelligent Guide to Enterprise BPM‘ is now available in ebook format on the Kindle. We published the hard copy book back in June but now you can read how to create a sustainable Enterprise BPM program on your kindle. On the road to Enterprise BPM success, you would ideally: Start by describing your [...]

We all recognize and appreciate  highly optimized processes from online retailers like Amazon, Overstock and Zappos. These companies make process management seem easy, ensuring a shopping experience you can count on. This got me thinking, there’s a lot we can learn from these seemingly simple daily processes we take for granted. These processes are everywhere from having your car inspected [...]

BPM often focuses on automating standardized processes. But does automation overlook collaboration?  Open collaboration is a key element in realizing the full potential of process improvement. When it comes to social collaboration, BPM teams need to make sure that they do not follow the standardized BPM approach. To define the right approach for social collaboration, I did a bit of collaborating [...]