I see this a lot, organizations invest tons of time in analysing and modeling business processes. And they end up with a collection of process models but still don’t know which processes should be automated with BPMS technology. And I think this is because many organizations struggle with how to get started with process automation. For example, should they tackle simple [...]

How many IT projects have you seen where the business requirements weren’t  implemented or only partly implemented? In my experience, the business blames IT for not following their requirements and IT blames the business for not giving clear enough requirements. But it doesn’t matter where the blame lies the better question is, what can be done to avoid such an [...]