Comments for Reality Check http://www.softwareag.com/blog/reality_check The official no-hype zone to get your projects on track and on target Mon, 22 Apr 2013 20:25:40 +0000 hourly 1 http://wordpress.org/?v=3.4.2 Comment on 5 Questions to Ask Before You Automate Your Business Processes by Christin Brown http://www.softwareag.com/blog/reality_check/index.php/process-power/process-automation/#comment-71506 Christin Brown Mon, 22 Apr 2013 20:25:40 +0000 http://www.softwareag.com/blog/reality_check/?p=1228#comment-71506 I would add to each of these how frequently are these processes executed as a qualifying factor, automating a process used once also leads to why does that process exists in the first place. "Thinking through" the automation can yield more than just the "automation" and waste elimination. I would add to each of these how frequently are these processes executed as a qualifying factor, automating a process used once also leads to why does that process exists in the first place. “Thinking through” the automation can yield more than just the “automation” and waste elimination.

]]> Comment on Social Business Intelligence 2.0: Driven by Integration by Dinesh Chandrasekhar http://www.softwareag.com/blog/reality_check/index.php/integration-insights/social-business-intelligence-2-0-driven-by-integration/#comment-60412 Dinesh Chandrasekhar Mon, 15 Apr 2013 17:51:00 +0000 http://www.softwareag.com/blog/reality_check/?p=1300#comment-60412 Joey, very interesting question and something that has to be discussed over a whiteboard. I don't think I can justify that by answering in this response. However, to keep it concise, I will say that metrics drive more metrics. Some organizations implement a balanced scorecard or a similar notion to associate metrics and align top-level corporate goals to department-level objectives and all the way down to individual performance metrics. So, to your question, the Dev/QA team's goals can be tied to metrics like number of fixes released, number of issues raised, number of calls from Support teams etc. And, those metrics are aggregated from the social feeds. So, if a developer's performance metrics are tied directly to such metrics, it will boost his/her performance to make the product better. Joey, very interesting question and something that has to be discussed over a whiteboard. I don’t think I can justify that by answering in this response. However, to keep it concise, I will say that metrics drive more metrics. Some organizations implement a balanced scorecard or a similar notion to associate metrics and align top-level corporate goals to department-level objectives and all the way down to individual performance metrics. So, to your question, the Dev/QA team’s goals can be tied to metrics like number of fixes released, number of issues raised, number of calls from Support teams etc. And, those metrics are aggregated from the social feeds. So, if a developer’s performance metrics are tied directly to such metrics, it will boost his/her performance to make the product better.

]]> Comment on Social Business Intelligence 2.0: Driven by Integration by Dinesh Chandrasekhar http://www.softwareag.com/blog/reality_check/index.php/integration-insights/social-business-intelligence-2-0-driven-by-integration/#comment-60409 Dinesh Chandrasekhar Mon, 15 Apr 2013 17:42:00 +0000 http://www.softwareag.com/blog/reality_check/?p=1300#comment-60409 Rankesh - Yes, Infostreams and CEP (webMethods Business Events) will work together. Btw, Infostreams is an on-premise solution. Rankesh – Yes, Infostreams and CEP (webMethods Business Events) will work together. Btw, Infostreams is an on-premise solution.

]]> Comment on 5 Questions to Ask Before You Automate Your Business Processes by Thomas Stoesser http://www.softwareag.com/blog/reality_check/index.php/process-power/process-automation/#comment-58670 Thomas Stoesser Fri, 12 Apr 2013 11:30:28 +0000 http://www.softwareag.com/blog/reality_check/?p=1228#comment-58670 Thanks for the comment and sorry for the late response. Yes, I agree with you: It does make a lot of sense to look at processes that have proven to be error-prone in the past. However, when embarking on an automation project in that context, make sure that you understand exactly how the automation effort is going to fix the process issues that have been observed in the past. The examples that you are giving (guidance & governance) are spot on. Thanks for the comment and sorry for the late response. Yes, I agree with you: It does make a lot of sense to look at processes that have proven to be error-prone in the past. However, when embarking on an automation project in that context, make sure that you understand exactly how the automation effort is going to fix the process issues that have been observed in the past. The examples that you are giving (guidance & governance) are spot on.

]]> Comment on Social Business Intelligence 2.0: Driven by Integration by Joey http://www.softwareag.com/blog/reality_check/index.php/integration-insights/social-business-intelligence-2-0-driven-by-integration/#comment-57451 Joey Wed, 10 Apr 2013 21:22:30 +0000 http://www.softwareag.com/blog/reality_check/?p=1300#comment-57451 I have always done processing in my head to figure out sentiment analysis related to stock tweets, but have longed for a sentiment analysis engine to do this for me automatically. I am curious how an internal R&D team might make use of the same Social Data. The above case you presented works for Support organization/CRM, but what about internal Dev/QA. Obviously they want to make the product better. I have always done processing in my head to figure out sentiment analysis related to stock tweets, but have longed for a sentiment analysis engine to do this for me automatically.

I am curious how an internal R&D team might make use of the same Social Data. The above case you presented works for Support organization/CRM, but what about internal Dev/QA. Obviously they want to make the product better.

]]> Comment on Process Improvement trends at the Gartner BPM Summit by Process improvement and real time supply chain visibility at Electrolux http://www.softwareag.com/blog/reality_check/index.php/process-power/new-process-improvement/#comment-57428 Process improvement and real time supply chain visibility at Electrolux Wed, 10 Apr 2013 19:30:47 +0000 http://www.softwareag.com/blog/reality_check/?p=1273#comment-57428 [...] I mentioned in my post last week, I was inspired to write about the Electrolux presentation given by Jean Lastowka at the [...] [...] I mentioned in my post last week, I was inspired to write about the Electrolux presentation given by Jean Lastowka at the [...]

]]> Comment on Social Business Intelligence 2.0: Driven by Integration by Rankesh http://www.softwareag.com/blog/reality_check/index.php/integration-insights/social-business-intelligence-2-0-driven-by-integration/#comment-57043 Rankesh Wed, 10 Apr 2013 10:53:28 +0000 http://www.softwareag.com/blog/reality_check/?p=1300#comment-57043 Does InfoStream/Pulse and CEP of webMethods work together Out-of-Box in version 9? I am asking so because CEP is on IS and InfoStream is on cloud. I hope Niravana plays an important role to achieve the same. Does InfoStream/Pulse and CEP of webMethods work together Out-of-Box in version 9? I am asking so because CEP is on IS and InfoStream is on cloud. I hope Niravana plays an important role to achieve the same.

]]> Comment on Tame Big Data with your ESB by Social Business Intelligence 2.0: Driven by Integration http://www.softwareag.com/blog/reality_check/index.php/integration-insights/tame-big-data-with-your-esb/#comment-56839 Social Business Intelligence 2.0: Driven by Integration Tue, 09 Apr 2013 19:56:43 +0000 http://www.softwareag.com/blog/reality_check/?p=1051#comment-56839 [...] ESB can also leverage complementary technology such as in-memory management solutions to process Big Data effectively. Social Business Intelligence 2.0 is already here. I urge you to start considering your integration [...] [...] ESB can also leverage complementary technology such as in-memory management solutions to process Big Data effectively. Social Business Intelligence 2.0 is already here. I urge you to start considering your integration [...]

]]> Comment on Big Data Meet Big Services by Integration is the Application http://www.softwareag.com/blog/reality_check/index.php/integration-insights/big-data-meet-big-services/#comment-56288 Integration is the Application Mon, 08 Apr 2013 21:02:15 +0000 http://www.softwareag.com/blog/reality_check/?p=1210#comment-56288 [...] [...] [...] [...]

]]> Comment on Big Data Meet Big Services by Little Big IT : Enterprise Irregulars http://www.softwareag.com/blog/reality_check/index.php/integration-insights/big-data-meet-big-services/#comment-54430 Little Big IT : Enterprise Irregulars Thu, 04 Apr 2013 22:22:24 +0000 http://www.softwareag.com/blog/reality_check/?p=1210#comment-54430 [...] are going through a phase in IT where Big is getting prominence. Lots of Big Data talk. Mark Herring of Software AG recently wrote about its “cousin”, Big [...] [...] are going through a phase in IT where Big is getting prominence. Lots of Big Data talk. Mark Herring of Software AG recently wrote about its “cousin”, Big [...]

]]>