Many of you have been waiting for this: ARIS 9 is available as of today. The newest ARIS release combines 20 years of process improvement experience with the latest technology trends of cloud, mobile, social collaboration and big data/information. ARIS 9 takes a quantum leap forward in process design, publishing, analysis and collaborative improvement. Here’s a summary of the highlights: [...]

As I mentioned in my post last week, I was inspired to write about the Electrolux presentation given by Jean Lastowka at the recent Gartner BPM Summit. The presentation was about how process improvement and real-time supply chain visibility are game changers for Electrolux. But what makes this story unique is Jean attended the BPM summit last year where she [...]

How many IT projects have you seen where the business requirements weren’t  implemented or only partly implemented? In my experience, the business blames IT for not following their requirements and IT blames the business for not giving clear enough requirements. But it doesn’t matter where the blame lies the better question is, what can be done to avoid such an [...]

My favorite part of my job is working with customers. I admire their vision, strategy and approach to solving complex problems. Each customer challenge is unique and different. I work with some of the largest European companies and government agencies, who’s application landscape contain intricate business processes designed to solve various challenges. With the release of ARIS 9.0 only weeks [...]

In the last few months, I have seen many companies run process improvement initiatives completely disconnected from their Governance, Risk & Compliance (GRC) Management projects. They don’t just use different tools but also set up disconnected teams making it difficult to deliver a sustainable GRC project that’s not mapped to processes and business objectives. The Deutsches Forschungszentrum fur Kunstilice Intelligenz [...]

BPM often focuses on automating standardized processes. But does automation overlook collaboration?  Open collaboration is a key element in realizing the full potential of process improvement. When it comes to social collaboration, BPM teams need to make sure that they do not follow the standardized BPM approach. To define the right approach for social collaboration, I did a bit of collaborating [...]

In the beginning there were enterprise applications. And, they needed to connect to each other. Integration companies were created, and things were good. Over the last 20 years, integration grew to encompass more than just pure inter-connectivity. It grew to include: data, events, and processes. Integration vendors called the integration piece a “bus” and loaded the bus with MDM (Master [...]

When you look at the successful technology projects and initiatives you have been involved with, can you identify the common threads?  Innovations, vision, strategy, metrics, have all proven their way onto the map. But what about the people and processes involved on the road to success? So many times, these important elements are overlooked. This is why I found it [...]