As I mentioned in my post last week, I was inspired to write about the Electrolux presentation given by Jean Lastowka at the recent Gartner BPM Summit. The presentation was about how process improvement and real-time supply chain visibility are game changers for Electrolux. But what makes this story unique is Jean attended the BPM summit last year where she [...]

  Do you know iKnow? iKnow is: “a process visibility solution featuring real-time performance and cycle-time monitoring with ‘right-time’ alerts when transactions and trends are outside measured norms” In smaller words, it’s a way to know what’s happening in your supply chain with enough information and context to fix problems and then prevent them from recurring. Need even smaller words? [...]