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Achieve process excellence with our telecom solution.
Demand for new products and services, the economic slowdown and continuously developing technologies force you, as a telecom provider, to re-evaluate your business focus. To be successful in this new age, you must be able to develop and deploy new offerings—faster—and deliver the quality customers demand. Software AG can help.
Our telecom solution is based on a proven integration platform, B2B, BPM, Business Activity Monitoring and SOA Governance. Using this portfolio, you can meet increased customer expectations while improving efficiency and margins by making your processes more efficient.
Count on our solution to help you:
- Track orders in real-time from customer call through billing, and deploy order management processes through multiple outsourced and in-sourced channels
- Reduce time and costs on network operations by using Software AG’s total stack portfolio for provisioning and fault management
- Automate and synchronize processes for customer, site, circuit, fault and order management information leads
- Bridge fragmented support systems and incoherent databases to decrease lost revenues and reduce profitability
- Achieve operational excellence and sustainable profits through lean telecom process improvement
Interested in learning more? Talk to us.
FACT SHEET: TELECOM SOLUTIONS
FACT SHEET: INNOVATIVE IT SYSTEMS
FACT SHEET: LEAN TELECOM
DEMO: SERVICE PROVISIONING
WHITE PAPER: SURVIVING CONVERGENCE
CUSTOMER VIDEO: 3COM
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