ARIS Business Architect & Designer
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Customer Showcase
Look at who’s using these ARIS products
Bundesagentur für Arbeit
Germany’s federal employment agency employs ARIS to become more flexible and citizen-focused. The agency—the largest in Germany with more than 100,000 employees—uses ARIS to model and publish processes, increase process transparency and keep IT systems information up to date.
“If you are looking for a solution that will help you establish business process management in your organization, ARIS is definitely a choice you won’t regret.”
Matthias BognerProduct Manager, Bundesagentur für Arbeit
Sofiyska Voda
Using ARIS Business Architect and ARIS Business Designer, Sofiyska Voda analyzed and improved 280 processes in customer service, finance, procurement and warehouse management. Total process steps were cut nearly in half—reduced by 43 percent. Steps using Microsoft Excel reduced from 21 percent to just two percent.
“The project allowed us to considerably simplify and improve our business processes and reduce the costs related to them in a very systematic way. Now the vendors know exactly what we want.”
Todor DimovCustomer Service Director, Sofiyska Voda
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Case Study
RWE Kundenservice GmbH
A law change created the opportunity to revise the company's business model, create an efficient process model and transform into a fully process-oriented enterprise. After modeling processes with ARIS Business Architect & Designer, productivity is up by 30 percent, and IT project costs are down by 20 percent.
“Process-driven realignment of our operations has increased productivity by 30 percent.”
Frank BertenhoffHead of Account and Process Management,
RWE Kundenservice GmbH
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Case Study
Boehringer Ingelheim
Pharmaceutical company Boehringer Ingelheim wanted to develop a company-wide approach to BPM to reduce costs. Using our solution, the company set up an international Virtual Center of Competence for BPM and now has unified processes globally. ROI was achieved during the very first project.
“By using BPM the efforts of two SAP implementations/ upgrades have been considerably below the traditional costs. The ROI has partly been reached already during project duration time.”
Dr. Torsten GrünewaldBoehringer Ingelheim GmbH


