webMethods Communicate

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Let the process find you!

Expand your process reach with webMethods Communicate.

Now you can integrate phone, SMS and e-mail queries as well as interactive voice responses and teleconferences—even an entire service center—into your automated business processes.

webMethods Communicate incorporates communications into your processes at run-time so you can speed up decision-making and customer service. Incoming and outgoing calls can be conducted and processed in a fully automated way.

Use webMethods Communicate to trigger communications from within your processes.

You can, for example:

• Reach process decision-makers anywhere by phone or text, then proceed with the process when the response comes in by DTMF tone or SMS
• Automate mass alerts to customers when important events occur
• Schedule routine customer appointments

Start-up is fast since webMethods Communicate works seamlessly with any PBX system.

Learn more by exploring the capabilities of webMethods Communicate.