webMethods OneData
Data your business can count on.
Domains
Customer Data | Product Data | Reference Data | Hierarchy Data | Multi-Domain Data
Customer Data
Achieve a 360-degree view of your customer
Customer data is the most prevalent domain for MDM. Without a single and accurate view of the customer record, business processes are negatively impacted. Customer service, order-to-cash, decision support and marketing initiatives are all affected by customer data issues. That’s why it is so important to have accurate customer data available throughout your organization. Use OneData to successfully master customer data management, and then expand to master all your other critical data.
Support for entire life cycle
OneData’s customer domain functionality provides best-of-breed support for the entire life cycle of customer data. Starting with data acquisition, consolidate this data from multiple operational and transactional systems into a customer hub. Easily schedule or perform on-demand data transfer, cleansing, matching, merging and removing duplicate records to create the “gold” customer record. Or create new customer records within OneData, and publish them to subscribing systems in real-time, scheduled by job or in batch mode.
Multi-layered workflows
OneData’s rule-driven, multi-layered workflows can be triggered for data steward intervention during automated cleansing and when matching thresholds are exceeded and records cannot be successfully matched. Validation routines can be run against third-party data sources for enrichment of customer records.
Support for data models
Starting with a data model? Import any ARIS or CASE data model, or use the B2B templates provided.
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