webMethods Insight
Keep business transactions humming.
Capabilities
Total Insight | SLA Management | Root-Cause Isolation | webMethods IS | CentraSite Integration | High-Performance Solution
SLA Management
Increase uptime for services, processes and applications
Get alerted before a crisis. Use Service Level Agreements (SLAs) to monitor problems related to service performance or data issues.
Exception detection
Traditional monitoring tools look only at metrics “averaged” across many transactions. This leaves plenty of room for serious problems to go undetected. In contrast, Insight verifies that every single transaction is in compliance with defined SLAs. As a result, you can use Insight to proactively detect problems that otherwise would be ignored. Insight can detect problems that even occur only sporadically.
Problem prioritization
Insight allows you to create different SLAs based on consuming applications, business division or any other criteria. This helps your staff focus on higher-priority problems. For example, you can designate Tier 1 applications to get higher SLAs and priority action over Tier 3 applications.
Alerts
When an SLA is violated, Insight automatically gathers relevant information and notifies the responsible personnel through a variety of means, including e-mail, SNMP and custom actions. A timely alert helps you take action before employees or customers report a problem, or it negatively affects business.
Reporting
With Insight, you can look at activity in ways beyond just service name. You can also analyze activity by customer, channel, division, region and product line—or any other dimension you specify. Multi-dimensional analytics are available in both real-time operational views and user-configurable reports and dashboards.
