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Digital Enterprise Success Stories: How Digital Leaders Use Technology to Differentiate

In the digital age, companies of every size in every industry are redefining their businesses with technology—and they’re achieving remarkable results: closer customer connections, faster processes, increased efficiencies and dramatic cost savings. This booklet is a testament to that. Read about organizations going digital with Software AG to gain a true competitive advantage.

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#1

Customer References ARIS Click to view the file

Santam increases agility with optimized enterprise architecture

This leading South African insurer turned to ARIS to develop an enterprise architecture using a central, robust repository to align business and IT. Benefits include increased business agility and faster time-to-market as well as improved productivity due to a standardized approach.

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#2

Customer References ARIS Click to view the file

Piraeus Bank Group transforms business with enterprise architecture

Leading bank streamlines and standardizes core processes.

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#3

Customer References Click to view the file

ASR Asset Management enhances insight into coverage and cost of internal controls

ASR Asset Management needed to test and monitor the execution of business processes in order to maintain structured and automated control of the overall business. The solution: ARIS for Governance, Risk & Compliance (GRC) management.

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#4

Customer References ARIS Click to view the file

Landesbank Berlin AG creates audit-proof documentation with GRC

Bank saves more than €3 million annually.

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#5

Customer References ARIS, Global Consulting Services Click to view the file

Wüstenrot & Württembergische (W&W) uses GRC to comply fast and save millions

Fast regulatory compliance and €2.5 million annual savings achieved.

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#6

Customer References Apama, Global Consulting Services Click to view the file

ING riduce i rischi di business grazie al monitoraggio e al controllo (Italian)

Grazie ad Apama, ING Bank ha migliorato ed automatizzato in tempi brevi il monitoraggio e i controlli su scala globale, riducendo i rischi.

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#7

Customer References ARIS Click to view the file

Federazione Toscana BCC creates processes 40 percent faster

ARIS Architect & Designer and ARIS Publisher prove to be “on the money” for major Italian player in cooperative credit.

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#8

Customer References webMethods Click to view the file

Bank Mandiri finds SOA a smart investment

Transactions are more than seven times faster at Bank Mandiri, thanks to webMethods. Award-winning project increases income, reduces errors.

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#9

Customer References ARIS Click to view the file

Transparent processes lead to improved customer service and regulatory compliance at Rabobank

Over the years, Rabobank accumulated more than 600 systems and applications. With the rise of the mobile Internet, this growth is bound to continue. To accurately model and define this complex combination of data, applications and infrastructure, Rabobank uses the ARIS platform by Software AG. ARIS provides the company with more control over the quality of the applications it develops.

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#10

Customer References ARIS, Global Consulting Services Click to view the file

Suva improves agility with enterprise architecture management

With Enterprise Architecture Management (EAM), Suva gains a holistic view of the interaction between business and IT.

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#11

Customer References ARIS, Global Consulting Services Click to view the file

SUVA verbessert Agilität mit Enterprise Architecture Management

Mit Enterprise Architecture Management (EAM) ergibt sich eine ganzheitliche Sicht auf das Zusammenspiel von Business und IT.

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#12

Customer References ARIS Click to view the file

Process analysis and efficiencies yield cost savings of more than 20 percent at CosmosDirekt

CosmosDirekt turns to ARIS for ongoing process improvements. Benefits include significantly reduced processing times, lower error rates and 20 percent lower process costs.

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#13

Customer References Apama, Global Consulting Services Click to view the file

ING reduces business risk with automated monitoring and controls

ING Bank built its core global financial markets monitoring functionality and foundation in less than three months, enabling compliance with complex regulatory requirements and reducing business risk.

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#14

Customer References Apama Click to view the file

Okasan Online Securities turns to Apama for pre-risk trade

Okasan Online Securities has embraced Apama as its common Complex Event Processing (CEP) platform to deliver multiple use cases from a single investment in technology thereby driving significant gains in efficiency and agility.

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#15

Customer References ARIS Click to view the file

SOKA-BAU implementiert mit ARIS effizientes Business-Process- & IT-Alignment

SOKA-Bau digitalisiert mit ARIS sämtliche Unternehmensprozesse und richtet seine IT-Landschaft strategisch aus. 1.200 Nutzer profitieren von der zentralen Bereitstellung von 500 Prozessmodellen.

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#16

Customer References ARIS, webMethods Click to view the file

Mit ARIS und webMethods zur neuen IT-Architektur für die Bauwirtschaft

Die Sozialkassen der Bauwirtschaft (Dachmarke SOKA-BAU) modernisiert ihre historisch gewachsene IT-Landschaft und erreicht einen Automatisierungsgrad von über 90 Prozent. SOKA-BAU setzt auf eine konsequente Prozess- und Serviceorientierung. Sie nutzt ARIS zur Entwicklung und Dokumentation der fachlichen und DV-Modelle und webMethods als Plattform für die Prozessausführung und -steuerung.

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#17

Customer References ARIS, webMethods Click to view the file

Analyse und Überwachung von Service-Level-Agreements für Zahlungstransaktionen bei Equens

Equens entwickelte auf der Basis von Software AG Process Performance Manager eine vollautomatisierte Lösung zur Überwachung von SLAs. Mit ARIS modelliert das Unternehmen Prozesse und überwacht die Prozesskosten.

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#18

Customer References Alfabet Click to view the file

Credit Suisse significantly reduces IT costs by using Alfabet

In order to better manage its IT expenditures and achieve benefits from the scale of its enterprise architecture, Credit Suisse decided to deploy Alfabet across its entire operation. Benefits include millions of dollars saved annually by avoiding unnecessary development projects.

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#19

Customer References ARIS Click to view the file

Radboud Universiteit in control over eigen IT met Software AG (Dutch)

An international university uses ARIS Connect to gain a better understanding of IT systems and processes. The university chose ARIS for its versatility.

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#20

Customer References ARIS, webMethods Click to view the file

SOKA-BAU has a new IT architecture for the building industry with ARIS and webMethods

The social insurance fund for the construction industry (umbrella brand: SOKA-BAU) is modernizing its IT infrastructure that has evolved over time. SOKA-BAU increases automation by more than 90 percent using consistent processes and service orientation with ARIS and webMethods.

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#21

Customer References ARIS, webMethods Click to view the file

MAPFRE achieves visibility and scalability for operational excellence

This global leader in insurance turns to Software AG for a solution that integrates more than 10,000 users in 5,000 locations to boost productivity and minimize duplicate work. A BPM Competency Center for process improvement aligns business and IT.

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#22

Customer References ARIS, webMethods Click to view the file

ATB Financial improves processes and customer satisfaction

Customer on-boarding time has reduced from 11 days to less than an hour. In addition, more than 70 percent of applicants are now auto-approved, thanks to a solution from Software AG. The resulting added efficiency has an estimated net present value of $2.5 million.

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#23

Customer References ARIS, Global Consulting Services Click to view the file

Global insurance group migrates to ARIS 9 at the push of a button

The Zurich Insurance Group migrates several thousand process models and nearly 400 active users successfully to the latest version of ARIS.

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#24

Customer References ARIS, Global Consulting Services Click to view the file

Zurich Insurance Group migriert auf Knopfdruck zu ARIS 9

Zurich Insurance Group migriert weltweit die ARIS Kernfunktionalität und bleibt dabei im vorgesehenen Zeit- und Kostenrahmen.

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#25

Customer References webMethods Click to view the file

Fiserv: 2015 Innovation Award Winner for Partner Industry Excellence

Software AG partner Fiserv designed an event hub that captures thousands of events per second to provide Fiserv clients and their customers a rich stream of continuously updated information—millions of events generated by a myriad of applications. Learn about the award-winning innovation built on Software AG’s Digital Business Platform.

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#26

Customer References webMethods Click to view the file

Roundcube delivers a superior customer experience using webMethods

See how the experts at Roundcube leveraged webMethods BPMS and integration capabilities to develop an agile, modular and SOA-based policy, billing and claims management solution designed to meet the needs of business users, IT executives and customers of the insurance industry.

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#27

Customer References Alfabet Click to view the file

ROIケーススタディCredit Suisse

Credit Suisse様のIT支出削減を達成した取組について

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#28

Customer References ARIS Click to view the file

Transparante processen om snel te anticiperen op de wensen van de klant en te voldoen aan wet- en regelgeving (Dutch)

Rabobank is één van de grootste financiële dienstverleners in Nederland. Door de opkomst van mobiel en internetbankieren regelen klanten hun bankzaken steeds vaker zelf. Hoe zorg je dat je adequaat inspeelt op deze veranderingen waarbij klanttevredenheid en kwaliteit hoog in vaandel blijft?

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#29

Customer References Alfabet Click to view the file

Credit Suisse значительно снижает затраты на ИТ с помощью Alfabet

Для того, чтобы повысить эффективность управления своими ИТ-расходами и добиться преимущества от масштабирования архитектуры предприятия, Credit Suisse решили повсеместно развернуть Alfabet. Экономия по результатам сотрудничества составила несколько миллионов долларов в год.

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#30

Customer References webMethods Click to view the file

Standard Chartered Bank: 2014 Innovation Award Winner for IT & Business Alignment

Learn about the award-winning innovation of Standard Chartered Bank, a leading international banking group. The bank is more agile after implementing the Enterprise Data Management Integration Programme, which included adopting webMethods as its enterprise integration platform. Federated architecture simplified interfaces between business, platforms and applications to provide the IT agility required by an international bank.

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#31

Customer References webMethods Click to view the file

Cognizant Technology Solutions: 2014 Innovation Award for Partner Innovation

Learn about the award-winning innovation of Cognizant, a Software AG partner. Cognizant developed a real-time personalized marketing promotion system for a leading retail/corporate bank that presents eligible marketing offers in only 500 milliseconds. Offers are based on the user/visitor, channel and situation. The solution was built with a re-usable business solution framework and webMethods Integration Server.

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#32

Customer References webMethods Click to view the file

AXA France: 2014 Innovation Award Winner for Process Excellence

Learn about the award-winning innovation of AXA France, the first insurance brand worldwide. Staying first means keeping an eye on customer satisfaction. To improve claims management, AXA relies on Software AG Process Performance Manager (PPM) and MashZone. Insights into 100+ efficiency KPIs with more than 100 dimensions help managers understand the end-to-end behavior of claims management processes.

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#33

Customer References ARIS Click to view the file

ARIS-gestütztes Risikomanagement beim Konzern ALTE LEIPZIGER-HALLESCHE

Der Konzern ALTE LEIPZIGER – HALLESCHE implementierte eine einheitliche Risikomanagementstrategie mit einem Internen Kontrollsystem (IKS) als zentralem Baustein. Realisiert wurde das IKS auf Basis der ARIS Design Platform.

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#34

Customer References ARIS Click to view the file

Prozessanalyse führt bei CosmosDirekt zu einer Kosteneinsparung von mehr als 20 Prozent

Mithilfe von ARIS Process Performance Manager konnte der Versicherer die Prozesseffizienz nachweisbar steigern und die Prozesskosten um 20 Prozent senken. Darüber hinaus erreichte CosmosDirekt eine höhere Kundenzufriedenheit und die Beschwerdequote sank um 60 Prozent.

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#35

Customer References CentraSite, Global Consulting Services Click to view the file

BRFkredit achieves shorter time-to-market with CentraSite

Using CentraSite, BRFkredit has enhanced coordination and efficiency, saving IT time and resources and enabling better planning. Improved reporting has helped reduce assets and services by 20 percent.

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#36

Customer References webMethods Click to view the file

U.S. Bank: 2013 Innovation Award Winner for Innovation

Learn about the award-winning innovation of U.S. Bank. The bank replaced manual processes with a high-speed trading network that runs on the webMethods Integration Platform. Now U.S. Bank can process transactions faster, yielding better returns.

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#37

Customer References webMethods Click to view the file

BG ETEM digitalisiert den Posteingang und beschleunigt Prozessketten

Für die Digitalisierung des Posteingangs in der Hauptverwaltung der BG ETEM in Köln entwickelte die Software AG eine Lösung auf Basis der Integrationsplattform webMethods. Bis zu 2.000 eingehende Dokumente werden hier täglich medienbruchfrei verarbeitet, auf das Anlegen von Papierakten kann weitgehend verzichtet werden.

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#38

Customer References webMethods Click to view the file

BG ETEM vereinfacht den Datenaustausch

Im Vordergrund stand die Anforderung, den Austausch von Datenmeldungen der Sozialversicherungsträger untereinander stärker zu automatisieren. Mithilfe der webMethods-Lösung entstanden die zum Datenaustausch und zur Datenvalidierung benötigten Prozessketten. Ein einheitlicher Verarbeitungsprozess automatisiert die bestehenden manuellen Tätigkeiten und gleichzeitig kann die Qualität von eingehenden Datensätzen schon frühzeitig geprüft werden.

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#39

Customer References ARIS Click to view the file

MN sieht Risikomanagement als Erfolgsfaktor

Mit Hilfe der ARIS Platform und Software AG Consulting hat MN ein Enterprise-Risk-Management-Programm entwickelt. Das Programm hat das Risikobewusstsein unternehmensweit verbessert und ermöglicht dem Unternehmen, Risiken besser zu identifizieren und zu handhaben, während gleichzeitig die Prozessqualität verbessert wird.

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#40

Customer References ARIS, Global Consulting Services Click to view the file

Wüstenrot & Württembergische (W&W) erzielt Einsparungen durch neu gestaltetes IKS

Höchst effektives Risikomanagement mit Sparpotenzial von 2,5 Mio. Euro pro Jahr.

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#41

Customer References ARIS Click to view the file

CosmosDirekt maintains leading position using BPM

Insurer achieves measurable improvement in process quality.

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#42

Customer References CentraSite, Global Consulting Services Click to view the file

HSBC Turkey reduces costs and risks with SOA governance

HSBC Turkey banks on CentraSite for effective SOA governance. Asset repository/registry is built in less than 60 days.

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#43

Customer References Adabas, Global Consulting Services, Natural Click to view the file

Santander Consumer Bank Austria optimizes application to save millions

Global financial leader saves more than one million Euros annually.

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#44

Customer References Global Consulting Services, webMethods Click to view the file

VRLeasing processes loans faster and with less effort

More loans processed faster - thanks to webMethods and expert consulting.

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#45

Customer References Global Consulting Services, webMethods Click to view the file

Hiscox improves customer experience using BPM

Specialty insurer Hiscox Ltd. improves the customer experience—fast and cost effectively—using webMethods. Predictable solutions are delivered faster at less cost.

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#46

Customer References webMethods Click to view the file

UNIQA Group speeds up mail processing using BPM

Insurer shortens processing times from days to hours using webMethods BPMS. Accountability and productivity increase.

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#47

Customer References webMethods Click to view the file

Uniqa optimiert Dokumentenlogistik

Versicherer reduziert mit webMethods BPMS Bearbeitungszeiten von Tagen auf Stunden. Nachvollziehbarkeit und Produktivität verbessert.

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#48

Customer References Adabas, Natural, webMethods Click to view the file

DWS Investments integriert Mainframes effizient

Mainframe-Integration für Multi-Channeling und neue Vertriebskonzepte - schnell und kostengünstig neue IT-Projekte realisieren.

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#49

Customer References webMethods Click to view the file

BOK Financial reduces integration costs up to four times

BOK Financial saves millions annually with paperless check processing. Float improved by more than $20 million a day.

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#50

Customer References Adabas, Natural, webMethods Click to view the file

DWS Investments integrates mainframes efficiently

Mutual funds company gets to market 1.5 years ahead of the competition, thanks to webMethods EntireX.

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#51

Customer References Natural, webMethods Click to view the file

Mizrahi Tefahot Bank modernizes applications to improve time to market

Leading Israeli mortgage bank modernizes IT assets and grows market share by seven percent.

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#52

Customer References Adabas, Natural Click to view the file

Crédit Logement modernizes applications to increase agility

Crédit Logement modernizes IT systems and adopts an SOA perspective. Developers respond faster to business needs.

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#53

Customer References Adabas, Natural, webMethods Click to view the file

uniVersa Versicherungen modernizes applications to meet new requirements

Years of Adabas operation without a single system failure. On average, only 10 to 100 person days needed to develop new insurance products.

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#54

Customer References webMethods Click to view the file

Superpartners lowers costs with SOA

Superpartners wins new business and lowers costs with an SOA, re-using services and interfaces while supporting business change.

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#55

Customer References Adabas, Natural, webMethods Click to view the file

uniVersa Versicherungen modernisiert Anwendungen und kann neue Anforderungen erfüllen

Langjähriger Adabas-Betrieb ohne einen einzigen Systemausfall. Neue Versicherungsprodukte sind in durchschnittlich 10 bis 100 Personentagen marktreif.

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#56

Customer References Adabas, Natural Click to view the file

Hibernian General Insurance of Ireland modernizes application to boost efficiency

Insurer extends core system to the Web and reduces time to process policies from seven days to seven minutes.

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#57

Customer References webMethods Click to view the file

Landsbond der Christelijke mutualiteiten (LCM) uses SOA to measure SLAs

Insurer exchanges information faster across process landscape.

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#58