Support Services
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Empower:
Get “empowered” with fast answers.
Empower, Software AG's Global Support Services extranet, gives you 24/7 access to the tools that you need to manage your Software AG environment. Empower is designed to meet your needs with timely information, a comprehensive knowledge base and direct access to our technical experts. Whether you need product information, have a technical question or need to download a repair, Empower is your one-stop source for technical support. Visit Empower today!
| EMPOWER FEATURE | WHAT YOU CAN EXPECT |
|---|---|
| eService Portal | Our eService Portal links you with our Global Support Service Engineers. You can create new or update open support incidents, send us diagnostic information and search the knowledge base for known issues. |
| Knowledge Center | In our Knowledge Center you can find technical tips, detailed how-to articles, product fixes and other critical information about Software AG products. |
| Products Center | Our Products Center provides product and component downloads, product release and version retirement information, access to our online documentation library and links you to our Feature Request section. |
