Business Process Management
Use your processes to compete.
Customer Showcase
Leading companies automate processes with Software AG
Kneipp Group
Processes are healthier at Kneipp Group, maker of health products and cosmetics. Using BPM from Software AG, Kneipp Group has increased productivity and order performance. Processes are integrated with the customer, and the company can monitor orders end-to-end.
“We have 30 percent time reduced for the product launch process.”
Christian SchulzeCIO, Kneipp Group
OmnicomMediaGroup Germany
OmnicomMediaGroup Germany reduced processing time by 66 percent. With manual work eliminated, employees have more time to serve customers. Value-added activities have increased 35 percent while system breaks are reduced by 75 percent. Watch Innovation Award video
“The biggest benefit for our organization has been that we implemented standardized processes across different agencies and different departments.”
Nikolaus RauchGroup Head, Omnicom Media Group
Cox Communications
The third largest cable company in the U.S. gets proactive about customer service using webMethods BPMS. Business and IT work together to optimize processes so, when technicians arrive at customer sites, they can fix problems 50 percent faster. Most problems, though, are identified and fixed before customers even know about them. The potential savings is $50 million over five years.
"Instead of reacting to problems, now we can start preventing problems before they happen. The success of this application and the success of our relationship with Sofware AG has been phenomenal in this project."
Bruce BeecoDirector, Integration Architecture and Application Architecture,
Cox Communications
UNIQA GROUP
One of Central Europe’s leading insurance groups automates the entire process for its Austrian offices—from receiving to processing paperwork—using webMethods BPMS. Processing times are faster—from several days to one to two hours.
“In terms of customer orientation, the first project with webMethods BPMS has already helped us gain clear advantages. And with it, we have formed the foundation for other projects to continually improve our business processes.”
Karl UngerBoard Member, UNIQA
