Process Intelligence
Measure and improve process performance.
Capabilities
Custom Business Dashboards | Automatic Process Analysis | Business Activity Monitoring | Industry-Leading Complex Event Processing (CEP) Technology
Automatic Process Analysis
Measure, analyze & visualize business processes
With our Process Intelligence Solution, you can assess your historical business processes in terms of speed, cost, quality and quantity—and identify optimization opportunities.
Automatic process discovery
Historical process discovery generates a graphical representation of business workflows from the actual processes. To do this, process-relevant data is extracted from the operational IT systems and combined, making it possible to reconstruct each transaction from start to finish. Unlike process representations in modeling tools, the resulting process models are visualized not as they should be, but as they actually are.
Process benchmarking
Process owners can use our Process Intelligence Solution for internal process benchmarking—made simple, thanks to automatic process measurement and visualization. All values are readily available because the processes aren’t manually modeled, and the data comes from the underlying systems. Using this software-based comparison, you can quickly create best practices and tactical process optimization measures.
Historical process analysis
The products behind our Process Intelligence Solution offer an array of monitoring tools to display and analyze the structure of the as-is process to find out in what order the activities were performed, who was involved and where any weaknesses lie.
You can discover process weaknesses, such as lengthy processing times and high costs, to remove problem causes and optimize overall performance.
Organizational analysis
Organizational analysis is a key requirement for optimizing workflows and structures in distributed enterprises. The ability to visualize such relationships is an important step in identifying, analyzing and optimizing communication during process execution.
The relationships between organizational units and employees, and the connection between organizational structure and process execution, can be revealed using activity and communication analysis capabilities.
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