SOFTWARE AG | ANNUAL REPORT 2012 72 • Terracotta manages enormous amounts of data (big data) using in-memory technology to search data and retrieve results in microseconds. This product family improves the performance and scalability of applications that work with large volumes of data. • ADABAS is the most comprehensive database manage- ment system in the world. More than ten decades after its first installation, its performance is still unmatched: ADABAS is able to process 320,000 calls or 80,000 trans- actions per second. ADABAS is employed primarily on mainframes. • Natural is a development environment that allows users to create new programs and modify existing ones. It is the basis for hundreds of thousands of software applica- tions that form the technological backbone of core pro- cesses in organizations across all industries. The ARIS, webMethods and Terracotta product families belong to the Business Process Excellence (BPE) business line. ADABAS and Natural comprise the Enterprise Transac- tion Systems (ETS) business line. The sale of these standardized software products generally results in subsequent consulting, maintenance and service business. After all, technologies have to be integrated with our customers’ specific IT environments and later expanded, modified and modernized. In the past fiscal year we estab- lished a global team to develop the maintenance business and promote customer focus and loyalty independent of country or business line. We are certain that this will have a positive impact on profitability • ARIS started out 20 years ago as a model to describe an enterprise information system. It has evolved into a technological platform for process excellence that enables companies to plan, model and evaluate pro- cesses, applications, technologies, data and organiza- tional structures. It offers a central repository that ensures seamless integration of all information. It allows elements for planning, design and development solution scenarios to be reused across an organization. The plat- form provides all the different process stakeholders with information specifically relevant to them in their daily work. The latest version of the platform was unveiled in Fall 2012. It bundles the four technology trends: cloud, mobile, social collaboration and the analysis of big data. With ARIS, processes can be improved faster. More know-how and expertise from inside an organization can be applied to the design and testing of processes. • webMethods bridges service-oriented architectures (SOA) with process automation /optimization and real- time monitoring and control of applications. With the help of this platform, organizations can use data from their existing systems to develop and operate auto- mated, flexible and efficient business processes. This happens through Web-based programs called Web ser- vices. They form an independent integration layer over existing systems. Web services are unique because they can be reused in their entirety or as parts to create new processes quickly. The latest version of the platform was unveiled in Fall 2012.