Annual Report 2007
Customers
Macif is the premier insurance company in France, providing coverage for its 4.6 million members in vital areas such as health, savings, retirement and others. Adabas and Natural applications are used by 7,500 Macif staff throughout France to manage approximately 14.5 million contracts. Macif recently launched a major initiative to enhance business services through innovative use of technology. As part of the project, the company decided to speed access to vital information by using web services to extend Adabas and Natural applications to a Service-Oriented Architecture (SOA). Macif chose Software AG's webMethods EntireX and Natural Productivity Package as part of this business services initiative, citing ease of implementation and integration, as well as the products' adaptability to Macif's evolving architecture.
Tele2 is Europe's leading alternative telecom operator with 25 million customers in 15 countries.
Tele2 has implemented the webMethods product suite to create a more adaptive and flexible IT infrastructure, which has proven critical to keeping pace with the rapid changes impacting the telecommunications sector. For example, the new European Union (EU) roaming directives, which are designed to reduce customer costs for inter-European calls, were fully implemented by Tele2 in just three months. Tele2 leveraged the webMethods ESB to create the Tele2 Integration Platform (TIP). This platform is being used to ensure interoperability between various IT systems, and to speed and simplify reuse of assets across subsequent implementations. In the project's second phase, Tele2 is implementing the CentraSite Enterprise Edition for service lifecycle and metadata management. This will help Tele2 monitor and manage service usage and performance to ensure continued adherence with business-critical standards for reliability and quality.
Like many businesses, 3COM recognized the need to get closer to its customers. As a result, the networking leader for enterprises of all sizes sought to re-architect its worldwide customer support operations to secure more direct control over performance. A key element of this project was the webMethods ESB. Using this solution as the foundation for their SOA, 3COM was able to streamline core processes, reduce IT costs, synchronize master data and secure better real-time visibility into these global operations. As a result, 3COM is now able to respond to customer inquiries faster and more accurately. As an added bonus, the project was deployed faster than expected and under-budget due to the ease-of-use that the webMethods products offer.
HSBC Bank A.Ş.
HSBC is one of the largest banking and financial services organizations in the world, with an international network comprised of more than 10,000 offices in 82 countries and territories. HSBC Turkey currently has over 2.5 million customers, and is planning to double its branch size until 2010. Because of its planned expansion, HSBC needs to be sure its IT environment is sufficiently scalable and flexible to handle the increased demands. For this reason HSBC has chosen to govern, modernize and extend its core banking system (developed on Software AG's Natural) to become an integral part of the bank's SOA platform. HSBC is using Software AG's Natural Business Services to perform modernization and CentraSite for SOA Governance. In addition, Software AG's Natural Productivity Package is helping HSBC to quickly enhance existing business logic in support of new processes -providing greater business efficiency and faster time to market.
