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Insurance Solutions

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Customer Showcase

Discover why more than 200 insurance companies rely on Software AG

MAPFRE Puerto Rico

This leading insurance company built an Automated Accident Management System using webMethods BPMS. Based on an SOA, the system replaces time-consuming manual processes. webMethods Optimize for Process offers real-time insight into key process activities. MAPFRE Puerto Rico can define and monitor Key Performance Indicators (KPIs) to improve decision-making for claims that involve legal cases.

“Software AG...delivered our proof-of concept faster than the other competitors with organized and professional practices and methodologies.”

Diego MaldonadoSenior VP & CIO


Germany’s largest direct insurer, CosmosDirekt, now understands how each process really works. An enterprise-wide integrated dashboard keeps operations and management informed. Process quality has shown measurable improvement.

"With ARIS PPM, we can visualize the success, or otherwise, of change decisions immediately and measure their impact. What’s more, the way organizational units interact is also clearly recognizable."

Patric BeckerHead of Corporate Development, CosmosDirekt

Hiscox Ltd.

Hiscox Ltd. worked with Software AG to improve IT’s responsiveness and enhance the online customer experience. Using Software AG's webMethods suite, Hiscox assembles rich customer solutions rapidly and at minimal cost. The leading specialist insurer also can measure key performance indicators to see how to improve service levels.

“Software AG has provided excellent support in terms of guidance and advice and, to me, that is one of the key differentiators—the ability to call up that support when required and be confident that the people that arrive on site will be enthusiastic, experienced and will really help us achieve the goals.”

Andrew Turner,IT Director, Hiscox Ltd.


UNIQA, one of Central Europe’s leading insurance groups, wanted to shorten processing times, lower administrative costs and better distribute the workload. With the help of the webMethods BPMS, UNIQA cut processing times from several days to one to two hours. Documents are assigned more accurately, and tracking has improved.

“In terms of customer orientation, the first project with webMethods BPMS has already helped us gain clear advantages. And with it, we have formed the foundation for other projects to continually improve our business processes.”

Karl UngerBoard Member, UNIQA

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