GOING THE EXTRA MILE

FOR EXCELLENCE

ISO-certified because your business depends on us

QUALITY & CONTINUITY

FOR THE VERY BEST SOFTWARE & SERVICES

Your business needs nothing less than the highest quality and availability from your digital infrastructure. That’s why our software and support services are delivered with ISO-certified Quality Management Systems and Business Continuity Management Systems. These best-in-class systems—combined with our continuous commitment to customer success—help us win your confidence daily.

Learn more about our quality & continuity systems:

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QUALITY MANAGEMENT SYSTEM

Software designed for your success

Our ISO 9001-certified Quality Management System (QMS) is foundational for assuring high customer satisfaction, delivering the best-quality support services and software as well as making continuous improvements. As part of our QMS, Product Development’s and Global Support’s system describes the processes, roles and rules that guide the daily work of every employee and how critical assets are secured. This framework:

  • Assures compliance with laws and regulations on quality, safety and performance
  • Safeguards our ability to support our customers
  • Clearly defines transparent processes
  • Enables a continuous stream of innovation in an agile development environment
  • Builds in feedback to assure we supply quality software that creates a competitive advantage for our customers

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BUSINESS CONTINUITY MANAGEMENT SYSTEM

Because digital businesses never stop

Our ISO 22301-certified Business Continuity Management System incorporates an extraordinary degree of digitalization with best-practice governance processes, incident response teams and co-location of critical infrastructure and applications. This assures critical systems are available for our customers so they can meet their compliance requirements. Customers are guaranteed to get the services they need, quickly and effectively, even in a crisis situation. We continually align our Business Continuity Management System to changing requirements, review it regularly and improve continuously its efficiency.

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Coca Cola

TOP BRANDS TRUST US

Coca-Cola

“Enterprise Architecture Management makes us more fit for the future. We are prepared for change in any direction and dimension.”

- Alexander Grobe, Manager Enterprise Architecture and Innovation, CCEAG

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Nissan

TOP BRANDS TRUST US

Nissan

“We spend less time on the mechanics of integration and can remain more focused on business requirements.”

- Steve Guss, Manager Systems Development, Nissan Europe

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MAPFRE

TOP BRANDS TRUST US

MAPFRE

“Software AG ... delivered our proof-of concept faster than the other competitors with organized and professional practices and methodologies.”

- Diego Maldonado I Senior VP & CIO I MAPFRE Puerto Rico

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