Call our players your own. Send in our DBAs to cover resource shortages. We can assist after hours and during go-live events. Application managers can build and maintain your apps. Designated Engineers can coordinate your support needs. Customer Success Managers keep your systems stable and work with you on optimizing your solution environment—keeping it ready for the next play.
Get a game plan for your upgrade. Tackle an upgrade with an experienced coach. We can determine your optimal upgrade plan and then execute the upgrade and install the Software AG products—so you get the most from technical improvements.
Score big with tailored training. Learn how to maximize the features in our latest releases or how to best maintain Software AG products with training that fits your specific needs. Want to assure your team has the right skills? Ask about getting certified in Adabas and Natural.
Augment the talent on your team with Premium Support Services. Schedule a free consultation today.
Explore these resources to learn more.
| Fact Sheets Global Consulting Services |  |
Premium Support ServicesPremium Support goes beyond standard technical services, offering a set of comprehensive and flexible options that provide proactive and preventive ways to ensure successful implementation and stable operation of your Software AG products. |
| Fact Sheets Adabas, ARIS, CentraSite, Natural, webMethods |  |
Software AG Global SupportOur product support services maximize your system uptime and offer specialized expertise for your specific business needs. Our experts are a trusted extension of your IT staff, helping to safeguard your systems and prepare you for change. |
| Fact Sheets Adabas, ARIS, CentraSite, Natural, webMethods | |
Software AG Global SupportOur product support services maximize your system uptime and offer specialized expertise for your specific business needs. Our experts are a trusted extension of your IT staff, helping to safeguard your systems and prepare you for change. |
| Fact Sheets Global Consulting Services |  |
Premium Support Services: Designated EngineerA Software AG Designated Engineer serves as an advocate, a facilitator and a clear path to the resolution your business demands. |
| Fact Sheets Global Consulting Services |  |
Premium Support Services: Go-live Support PackageAs part of the Premium Support Services portfolio, the Go-live Support Package combines vital skills and resources to bring you the highest level of satisfaction and give your project the greatest potential for a flawless outcome. |
| Fact Sheets Global Consulting Services |  |
Premium Support Services: Customer Success ManagerSoftware AG’s Customer Success Manager provides a senior Global Support expert as an active participant on your team. This enables ongoing, real-time collaboration that creates results you can count on for short- and long-term success. |
| Fact Sheets Adabas, Global Consulting Services, Natural |  |
Premium Support Services for Adabas and NaturalIncrease the value of Adabas and Natural to your organization. Eliminate unnecessary support issues. Resolve any resource or skill shortage with top-level technical consultation. It’s all possible with Premium Support Services for Adabas and Natural. |
| Newsletters Adabas, Global Consulting Services, Natural |  |
TECHniques: Premium Support ServicesUse Adabas and Natural? See how Premium Support Services can help you leverage the best of Software AG's global support expertise. |
| Others Adabas, Global Consulting Services, Natural |  |
Premium Support Services: Answers to Commonly Asked QuestionsSee how Premium Support Services differ from Global Consulting Services. Learn what you get with Premium Support Services and how to order them. |
| Training Global Consulting Services |  |
Global Education ServicesGlobal Education Services (GES) offers a wide range of education and certification solutions targeted to all cycles of the project chain. |
| Brochures Adabas, Natural |  |
Process-Driven IT Modernization SolutionOur process-driven approach to IT modernization yields maximum business value by keeping the focus on the business—and most importantly—on the core business processes that differentiate your enterprise. |
| Others Adabas, Natural |  |
Process-Driven IT Modernization—Transformation for the FutureUsing a business process-driven focus to modernization will enable you to transform your existing landscape into a more flexible, agile, and cost-efficient IT environment while achieving Business Process Excellence. |
| Brochures Adabas, Natural |  |
CIO's Guide: IT Strategy with Adabas & NaturalDiscover new solutions and capabilities that streamline your path to Business Process Excellence. |
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See what CenterPoint Energy says ...
“The service provided by
Software AG’s mission-critical services resource was invaluable to the success of the total project during our mainframe migration effort. The experience and insight that this resource brought to the team made it much easier resolve issues and find additional solutions.”
