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CUSTOMER DATA MANAGEMENT

Giving you insight and control over data to better serve your customers

Many banks still don't have a consistent, 360° view of their customers in real-time. Instead, there are siloed applications spread across different sales channels, parts of the business and product lines. To top it off, poor quality of customer data results in missed sales opportunities, high customer attrition and extra costs. With Software AG, you can manage customer data more effectively, integrate data into a single view and manage master data in a central repository.

By bringing together a comprehensive view of the customer, you gain the insight needed to improve cross-selling success and increase customer satisfaction and loyalty. Better yet, you’ll dramatically reduce the effort and complexity of data maintenance and analysis – lowering your costs.

Achieve business results faster with Software AG
  • Increase customer satisfaction and loyalty by offering them the right services and products at the right time.
  • Stay focused on solving your business problem – not worrying about the underlying technology such as Extract, Transform, Load (ETL) and Data Warehouse (DWH).
  • Improve data quality (consistency, accuracy, timeliness) with a single point of truth for customer master data.


Software AG's Business Infrastructure Suite:

  • Manages the entire lifecycle of master data, independent of the data type or location. Consolidate data from different sources into a unified data model to help your enterprise maintain a “single version of the truth.”
  • Creates single views on information from disparate systems without having to do low-level coding – no matter if the data is structured or unstructured. Use Web services to provide data views reusable in other applications.
  • Allows you to compose new business applications and services without re-implementing existing functionality.     

Our Customer Data Management solutions utilize the Software AG Business Infrastructure Suite, enabling organizations to achieve business results – faster. Learn More.
  

Tavsiye Edilen Sonraki Adımlar

Software AG, müşterilerinizin ve çalışanlarınızın ihtiyaç duydukları bilgiden ihtiyaç duydukları zaman, daha verimli hale getirilmiş işlemler ve erişim aracılığıyla yararlanmalarını sağlar. Daha fazla bilgi için banking@softwareag.com‘a başvurun. 

Referanslar

Türkiye Vakıflar Bankası T.A.O.

Vakıfbank Software AG’nin Adabas ve Natural ürünleri ile yapılandırdığı temel veritabanı ve geliştirme ortamını 1987’den beri, Software AG’nin diğer ürün ve hizmetlerini ise birkaç yıldır başarı ile kullanmaktadır.

More about Türkiye Vakıflar Bankası T.A.O.

HSBC Bank A.Ş.

HSBC’ nin Software AG ile uzun yıllardır süren teknolojik işbirliğinin temelinde; Bankacılık uygulamalarının geliştirilmesinde, Software AG ürünlerinden “ADABAS Veritabanı Yönetim Sistemi” ve “NATURAL Uygulama Geliştirme Ortamı”nı kullanması yatmaktadır.

More about HSBC Bank A.Ş.

DenizBank

DenizBank’ın tüm ana bankacılık uygulamaları Software AG’nin Natural dili ile geliştirilmiş ve Adabas veritabanı üzerinde çalışmaktadır. DenizBank Türkiye’de 200’ü aşkın şubesi ve 3000’e yakın Software AG ürünlerinin kullanıcısı olan en büyük Unix tabanlı müşterimizdir.

More about DenizBank