CUSTOMERS

Hinckley and Bosworth Borough Council

Hinckley & Bosworth Borough Council is using Software AG’s service-oriented architecture technologies to integrate their line of business systems to their front office CRM system. This has enabled the authority to improve customer service and realise efficiency gains, allowing staff to be able to spend more time attending to individual requests.

Case Report


Hiscox

Hiscox, headquartered in Bermuda since 2006, is a leading specialist insurer with expertise in a wide range of specialist personal and business risks. Hiscox is Europe’s leading fine art insurer and the world’s largest provider of kidnap and ransom insurance. With 100 years of underwriting experience, the company also leads the market in marine, energy and property insurance and is known as an expert in covering terrorism, political risks, aerospace and technology, media and telecommunications. Hiscox’s more than 700 employees are in 13 countries.

Customer Video: HISCOX

Case Study HISCOX


HMRC

HM Revenue and Customs (HMRC) saves £126 million and improves the customer experience with a Software AG solution that uses webMethods technology. The solution supports online self-assessment tax filing, which has grown by 250 percent from 2007 to 2012.

Case Study


 

Nissan Motor Co. Ltd.

Founded in 1934, Nissan Motor Co., Ltd. is one of the world's largest automobile manufacturers, with plants located around the world. In 1984, Nissan established a plant in the United Kingdom, which is widely recognized as Europe's benchmark automobile assembly and manufacturing plant.

Case Report

Nissan Europe is an international operation with a logistics partner network that encompasses Western and Eastern Europe. It employs around 12,000 people in its European design, research & development manufacturing, logistics, and sales and marketing operations.

Case Report


NPIA

The NPIA stated purpose is “To make a unique contribution to improving public safety”. Software AG is very proud to be a technology partner of the NPIA over the last 20 years in the provision of the Police National Computer (PNC) database and programming code.

Watch the video now


Openreach

Openreach, the infrastructure division of BT Group, implemented a Governance, Risk and Compliance (GRC) solution from Software AG based on the ARIS Platform. As a result, management at Openreach now has greater confidence in its data to make informed decisions and improve service delivery to customers.

Case Study


 

Orange

Orange is the key brand of the France Telecom Group, one of the world’s leading telecommunications operators. With 123 million customers, the Orange brand covers Internet, television and mobile services in the majority of countries where the group operates. In the U.K., Orange provides high-quality GSm coverage to 99 percent of the population and has more than 17 million customers, 16.11 million active mobile customers and approximately 900,000 fixed broadband customers (end of September 2009).

Case Study ORANGE


Events

See all

Quote

"Building a system based on XML technology and Tamino, provided us with the option of offering our customer more powerful information and analysis capabilities around their bills."

Ms Teresa Reyes, Customer Care Systems Director, Vodafone