LOCAL GOVERNMENT
Software AG works in partnership with local authorities to help them:
- Improve their customer facing service delivery processes, co-ordinating them through multiple channels, including self-service websites, mediated service call and contact centres and shared services initiatives
- Understand how to open up and re-use existing investments in systems and databases through the application of service-oriented architecture principles, allowing organisations to become more responsive to policy evolution and improve efficiency
- Get the best out of government common infrastructure, such as Government Connect and the Government Gateway, by providing them with innovative solutions for authentication, online payments, transactions and information sharing across government
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