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Darmstadt, Germany & Rome, Italy, 1/18/2017
Software AG (Frankfurt TecDAX: SOW) announced today that Cognizant (NASDAQ: CTSH) has won its PowerUp Customer Excellence award for multiple outstanding customer focused applications implemented over the last twelve months. In industries as diverse as insurance, utilities and retail, Cognizant has developed many full “digital experience”, multi-channel customer engagement solutions using Software AG’s Digital Business Platform.
Cognizant was recognized by Eric Duffaut, Software AG Chief Customer Officer, who presented the awards at Software AG’s Global Sales event in Rome. The winners of Software AG’s partner awards were selected from an expanding community of partners which best showcases their use of the Digital Business Platform. It is the third straight year that Cognizant has received a partner award’.
Eric Duffaut noted: “There has been an incredible shift in power to the customer over the last five years. From communicating and interacting through multiple channels, customizing products and services to the individual level and even involving customers in product design. These are just some of the issues facing every enterprise in every industry and I am extremely proud to see how Cognizant has helped our joint customers in many industries not just meet these challenges but excel in 21st Century customer services by delivering game changing Digital solutions based on Software AG’s Digital Business Platform”.
Cognizant’s approach unifies the physical and the virtual into a single uninterrupted entity by helping people and machines communicate with one another, simply and easily in ways that are intuitive and natural. This results in a digital experience that is fluid, flowing between the enterprise and the customer around the clock and around the globe.
Harish Dwarkanhalli, Cognizant’s Vice President and Practice Head – Integrated Process Management Practice, accepted the 2016 Customer Excellence Award and noted: “This award reflects Cognizant and Software AG’s commitment to helping our mutual clients create new channels for customer communication and satisfaction. In a world where customers can source globally, compare prices globally and evaluate market opinion from anywhere in the world, anytime, it is imperative that enterprises continuously create differentiating value, and provide a superior customer experience through digital services”.
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500, and is ranked among the top performing and fastest growing companies in the world. Visit us at www.cognizant.com or follow us on Twitter: Cognizant.
About Software AG
The digital transformation is changing enterprise IT landscapes from inflexible application silos to modern software platform-driven IT architectures which deliver the openness, speed and agility needed to enable the digital real-time enterprise.
Software AG offers the first end-to-end Digital Business Platform, based on open standards, with integration, process management, in-memory data, adaptive application development, real-time analytics and enterprise architecture management as core building blocks. The modular platform allows users to develop the next generation of application systems to build their digital future, today.
With over 45 years of customer-centric innovation, Software AG is ranked as a leader in many innovative and digital technology categories. Software AG has more than 4,300 employees, is active in 70 countries and had revenues of €873 million in 2015.
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