CUSTOMER DATA MANAGEMENT
Giving you insight and control over data to better serve your customers
Many banks still don't have a consistent, 360° view of their customers in real-time. Instead, there are siloed applications spread across different sales channels, parts of the business and product lines. To top it off, poor quality of customer data results in missed sales opportunities, high customer attrition and extra costs. With Software AG, you can manage customer data more effectively, integrate data into a single view and manage master data in a central repository.
By bringing together a comprehensive view of the customer, you gain the insight needed to improve cross-selling success and increase customer satisfaction and loyalty. Better yet, you’ll dramatically reduce the effort and complexity of data maintenance and analysis – lowering your costs.
| Achieve business results faster with Software AG |
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Software AG's Business Infrastructure Suite:
- Manages the entire lifecycle of master data, independent of the data type or location. Consolidate data from different sources into a unified data model to help your enterprise maintain a “single version of the truth.”
- Creates single views on information from disparate systems without having to do low-level coding – no matter if the data is structured or unstructured. Use Web services to provide data views reusable in other applications.
- Allows you to compose new business applications and services without re-implementing existing functionality.
Our Customer Data Management solutions utilize the Software AG Business Infrastructure Suite, enabling organizations to achieve business results – faster. Learn More.
Recommended Next Steps
Let Software AG ensure that your customers and employees benefit from streamlined processes and access to the information they need, when they need it. For more information, contact: banking@softwareag.com.
References
Crédit Logement
Crédit Logement modernizes their IT systems and adopts an SOA perspective
More about Crédit LogementVolkswagen Financial Services AG
Increase the efficiency of your established host applications and protect your investment with SOA integration
More about Volkswagen Financial Services AGKAS Bank
To offer clients access to data housed in mainframe applications via the Internet without making changes to current systems
More about KAS BankDIRECT ACCESS
Solutions
- by Industry
- - Banking
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- - Government
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- by Software
- - Application Development
- - Application Modernization
- - B2B
- - Business Activity Monitoring (BAM)
- - Business Process Management (BPM)
- - Data Management
- - Integration & ESB
- - Master Data Management
- - Service-Oriented Architecture (SOA)
- - SOA Governance