Business Process Management
Use your processes to compete.
Business Needs
Process Automation | Case Management | Process Visibility | Order Management | Claims Management
Process Visibility
Find answers faster!
What happened to my sales order? What is the status of my purchase order? Who still needs to approve my submitted request?
Often, it takes too long to find the answers to these questions because you need to find the right contact and then that contact probably has to spend time digging up the answer for you.
Imagine how much time you’d save if the process was monitored automatically and you could look up all relevant status information by yourself.
That’s exactly what process visibility is about: giving you real-time, actionable insight into process activity. You see how processes are performing across your entire enterprise. You’re alerted to potential issues and can immediately identify the culprit. You even see how to correct the problem.
This way, you can catch process problems in real-time—before customers notice.
Learn more about process visibility by exploring our process intelligence solution.
