Engaging Customers with Hybrid Agile Apps, featuring Independent Forrester Analyst Stefan Ried
Date: Tuesday, June 24, 2014
Time: 11:30 am GMT (London) / 12:30 pm CET (Berlin) (check local time)
What You Will Learn
To deliver the best customer experience, you need to get “customer obsessed.” Creating systems of engagement by using new Platform-as-a-Service (PaaS) models can help you get there faster. See how you can build systems of engagement to interactively connect with customers. Hear directly from Forrester VP and Principal Analyst Stefan Ried, how to better win, serve and retain today’s empowered customers.
- The “Age of the Customer”
- Why companies are investing more in systems of engagement
- How a PaaS accelerates building new systems of engagement
- How to leverage your systems of record to improve customer engagement right away
Stefan Ried, Ph.D.
Who Should Attend?
CIOs, IT management, technical staff using webMethods or evaluating AgileApps Live