The Dawn of the Digital Enterprise— How Process Improvement Has Changed

Date: Thursday, April 17, 2014

Time: 11:00 am EST / 5:00 pm CET (check local time)

What You Will Learn

The digital revolution has created a new focus for process improvement—one that spans operations and also customer interaction and administration. Join this webinar with an independent analyst to see how you can leverage the cloud and social collaboration to improve process performance and differentiate your business.

Key topics:

  • The latest process improvement trends
  • The human factor of process improvement
  • Process improvement best practices and pitfalls

Each participant has the chance to win a Process Live welcome package valued at $500+. Learn more about Process Live http://www.processlive.com.
You will receive the MWD Advisors report after the event, covering social process improvement in the cloud powered by BPA-as-a-Service.


Neil Ward-Dutton
Research Director
MWD Advisors

Neil Ward-Dutton is MWD Advisors’ Founder and Research Director. He studied Computer Software Engineering at the University of Bath, UK and spent time as a software engineer and project manager before switching to industry analysis and consulting in 1995. Neil has explored many enterprise technology sectors and trends (from application development to enterprise middleware and mobile technology) since then, but has focused specifically on BPM technology and practice in industry since 2007.

Joerg Klueckmann
Product Marketing
Software AG

Joerg Klueckmann is head of Enterprise BPM at Software AG. He studied sociology, business administration and intercultural communication at FSU, Jena, Germany, and at Louisiana State University in the U.S., where he graduated with distinction. Prior to joining Software AG, Joerg was head of product marketing at Intershop and IDS Scheer. He has written numerous articles about business process management and business innovation.

Who Should Attend?

Anyone who wants to make processes better

Your personal data is protected by Software AG in accordance with our privacy policy. You will be contacted only with your permission. Your personal data will only be processed within the Software AG group and will not be made available to any third parties.