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Artificial Solutions

Artificial Solutions® is the leading specialist in enterprise-strength Conversational AI, a form of AI that allows people to communicate with applications, websites and devices in a humanlike way via voice, text, touch or gesture input. The company’s advanced conversational AI platform, Teneo®, allows business users and developers to collaborate on creating sophisticated, highly intelligent applications that run across more than 35 languages, multiple platforms and channels in record time. The ability to analyze and make use of the enormous quantities of conversational data is fully integrated within Teneo, delivering unprecedented levels of insight that reveal what customers are truly thinking.

Conversational AI Solutions

Building intelligent conversational applications cross-channel

For consistent human-like conversations across all digital channels

Artificial Solutions and Software AG combine forces to deliver unique solutions based on Conversational AI, a form of Artificial Intelligence that allows people to talk to applications and electronic devices in free-format, natural language, using speech, text, touch or gesture across all digital channels (intelligent websites, bots, chatbots, mobile apps, IoT, wearables, connected homes, connected cars…) leveraging Machine Learning, Internet of Things (IoT) and Big Data capabilities.
Easily build digital employers or assistants and humanlike conversational and voice applications that improve the customer experience.

 For consistent human-like conversations across all digital channels

Features and Benefits

One Platform for All
Teneo is the only technology to deliver all the tools an enterprise needs to build intelligent, conversational applications, putting the power of AI into the hands of businesses. By combining the advantages of Machine Learning algorithms with a native understanding of language itself, Teneo allows enterprises to quickly build conversational AI applications whatever their starting point – with or without data – and use real-life inputs to optimize the application from day one.
Own the Conversational Data
  • Owning and understanding the conversational data generated by your customers offers a unique opportunity to enterprises.
  • Capture, interpret and use the conversational data of every interaction of every customer through every channel to deliver the ultimate customer experience today and in the future.
  • Create additional revenue streams to protect brand image across diverse cultural and linguistic barriers with consistency across all interaction.
Cross Platform, Device and Language
  • The only conversational AI platform that is able to continue interacting with users as they switch between platforms, devices and languages.
  • Remember the context of a conversation and can continue without the user needing to repeat information as they switch devices during the day from mobile, to tablet, to laptop, regardless of the operating system used.
Unique Technology That Puts You in Control
  • The most advanced automated conversational development platform available.
  • By removing the reliance on specialist skills such as computational linguistics, the business user is in control, making it faster to develop projects and maintain visibility at all times.
  • By reducing the cost of managing conversational AI applications and speeding up the implementation process, ROI is achieved quickly.
Ongoing Personalization of Conversational Application
  • Real-time gathering of knowledge and insight into what your customer is thinking can be used for implicit personalization and true automated machine learning, to deliver ever-increasing levels of personalization.
  • Implicit personalization enables conversational AI applications to learn about a user’s likes and dislikes through conversations in order to ensure greater accuracy in the responses it provides.
Brand Differentiation
  • Differentiate yourself in a crowded marketplace by providing exceptional customer experience, while reinforcing a positive brand image.
  • This can be further enhanced through the use of personality and small talk in your conversational applications that reflects the ethos of your company.

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