DIGITAL TRANSFORMATION: THE DISRUPTER’S KRYPTONITE
What do you do when disrupt and conquer are the mantras of the competition you never saw coming? In this age of “omni-shoppers” -- Digital Transformation can help you serve your customers consistently across all channels -- and offers you tight controls over your in-store inventory and supply chain to maximize your operational efficiencies.
What can Digital Transformation do for you?
USE CASES
REAL-TIME INVENTORY VISIBILITY
It’s 11 AM. Where’s your merchandise?
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OMNI-CHANNEL ORCHESTRATION
Maximizing efficiencies from the IoT for logistics and distribution operations.
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IT TRANSFORMATION IN RETAIL
Transform IT into a 21st century architecture that supports innovation with flexibility and maps to your changing business requirements.
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REAL-TIME CUSTOMER INSIGHT
Every interaction with your customers becomes an opportunity to enhance the relationship and take the conversation to a new level. See what we mean.
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Read solution brief
CUSTOMER JOURNEY DESIGN
Contour your processes and coordinate your channels to support customers along the entire length of their journey. See how to build a mutually beneficial, long-lasting relationship.
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Read solution brief
SMART STORE MONITORING
Anticipate customer needs, respond in real time to customer requests, and seize real-time opportunities to provide a better experience than your competition.
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Read solution brief
LOCATION-BASED MARKETING
Drastically increase customer loyalty through contextual & situational promotions.
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RETAIL OPERATIONAL INTELLIGENCE
Discover issues and opportunities—on any channel—in real time.
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LOCATION ANALYTICS
Analyze customer location and redeploy staff in real time.
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RESOURCES & DOWNLOADS
ANALYST REPORT
FOUR REASONS TO IMPLEMENT RPA
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REIMAGINING RETAIL IN THE AGE OF AMAZON®
Learn how to compete and win in the age of digital disruption.
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WHAT CAN IoT REALLY DO FOR RETAILERS?
This RSR report can give you new insights into the Internet of Things.
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Read report
ON-DEMAND WEBINAR: PLANET RETAIL RNG
Survival of the fittest – retail technology for digital transformation
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CONNECTED RETAIL
Retailers are rolling out IoT, fact. But how can they get IoT and enterprise IT to play nicely together?
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Watch video
CONNECTED RETAIL HUB
Connected Retail combines new IoT initatives with the enterprise.
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OMNI-CHANNEL MILESTONES
Multi-channel is gone. Omni-channel is here to stay, but how do you get there?
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