{"id":674,"date":"2024-11-18T16:49:59","date_gmt":"2024-11-18T20:49:59","guid":{"rendered":"https:\/\/www.softwareag.com\/resources\/adabas-natural\/virginia-dmv\/"},"modified":"2025-12-20T15:34:49","modified_gmt":"2025-12-20T19:34:49","slug":"virginia-dmv","status":"publish","type":"resource","link":"https:\/\/www.softwareag.com\/br\/resources\/adabas-natural\/virginia-dmv\/","title":{"rendered":"VA DMV: Do legado \u00e0 vanguarda com um mainframe modernizado"},"content":{"rendered":"<div class=\"wp-block-group alignfull customer-story-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--l)\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Conhe\u00e7a a hist\u00f3ria do cliente<\/h2>\n\n\n\n<p class=\"translation-block\"><a href=\"https:\/\/www.dmv.virginia.gov\/\" target=\"_self\">Virginia\u2019s Department of Motor Vehicles<\/a> (VA DMV) serves a customer base of approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. Through its headquarters in Richmond, VA, DMV operates 76 customer service centers with 1,800 dedicated staff members.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-f415f12b wp-block-columns-is-layout-flex\" style=\"margin-top:48px\">\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/peak.png\" alt=\"\u00edcone do pico da montanha\" class=\"wp-image-362\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Desafios<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrating multiple business applications with mainframe data in a mixed platform environment<\/li>\n\n\n\n<li>Need to focus on product innovation driven by a 360-degree view of the customer&nbsp;<\/li>\n\n\n\n<li>Rip and replace approach is cost prohibitive and risky<\/li>\n\n\n\n<li>Pressure to shift to agile development with freedom to use variety of programming languages<\/li>\n\n\n\n<li>Transitioning towards a platform-neutral framework<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/checklist.png\" alt=\"\u00edcone de lista de verifica\u00e7\u00e3o\" class=\"wp-image-365\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Resultados<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Streamlined existing systems into API-driven and microservice architectures in Eclipse<\/li>\n\n\n\n<li>Integrated robust DevOps practices for seamless CI\/CD pipelines<\/li>\n\n\n\n<li>Achieved 16.8 million transactions despite legacy database management system<\/li>\n\n\n\n<li>Enabled mobile-first, development and automated testing (unit and regression scenarios)<\/li>\n\n\n\n<li>Boosted customer satisfaction with reduced wait times<\/li>\n\n\n\n<li>Enhanced compliance and security despite new offering of 50 web services<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/lightbulb.png\" alt=\"\u00edcone de l\u00e2mpada\" class=\"wp-image-367\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Solu\u00e7\u00e3o<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.softwareag.com\/br\/adabas-natural\/ibm-z-mainframe\/\">Adabas for IBM Z\u00a0<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.softwareag.com\/br\/adabas-natural\/ibm-z-mainframe\/\">Natural for IBM Z\u00a0<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.softwareag.com\/br\/adabas-natural\/devops\/\">NaturalONE<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Mainframe to agile development, a reality<\/h3>\n\n\n\n<p>Just under a year ago, the Virginia Department of Motor Vehicles (VA DMV) processed 16.8 million transactions using the database management system and programming language that has served it for 30 solid years. The agency\u2019s journey to this seemingly unthinkable feat began with a strong IT modernization vision. Joshua Elkins, VA DMV Software Developer explains: \u201cMainframe computing and modern .NET development don\u2019t need to be mutually exclusive.\u201d How VA DMV got to this point is a story of pragmatic technological advancement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Keeping up with the times<\/h3>\n\n\n\n<p>A few years ago, VA DMV was using an inverted list database to centralize data from applications of which 80% were written in Natural. Struggling to support this 40-year-old language with the next generation of programmer, the agency\u2019s modern customer experience strategy meant change was inevitable: \u201cWe wanted to do mobile development, offer customers new API-driven services, and get all our data into the cloud for better responsiveness. Agile gives us a much, much clearer view of what products we want to build,\u201d Elkins explains. \u201cBut we didn\u2019t want this to mean the death of our secure and reliable enterprise mainframe application and database.\u201d Just as well\u2014that as part of Software AG\u2019s continued innovation and support of Adabas &amp; Natural to 2050 and beyond\u2014the ability to use DevOps tools with the NaturalONE development environment meant that new developers could easily develop and maintain the existing mainframe applications.<\/p>\n\n\n\n<p>VA DMV\u2019s experience challenges commonly held beliefs that legacy applications can\u2019t evolve with the times: Adabas and Natural can operate on Linux for both on-premises and cloud deployment; run inside software containers; connect to NoSQL and data lake storage and handle streaming data. \u201cThis has enabled us to accelerate our modernization journey with platform agnostic applications,\u201d Elkins says. \u201cWhile providing a streamlined experience for our customers through a reliable mainframe on the back end. It\u2019s not often we have to tell customers we can\u2019t help them.\u201d<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Outstanding Customer Experience for Virginians<\/h3>\n\n\n\n<p>Of course, what really matters are the outcomes:<\/p>\n\n\n\n<p class=\"translation-block\">The <a href=\"https:\/\/documentation.softwareag.com\/naturalONE\/natONE912\/core\/introduction\/intro-whatis.htm\" target=\"_self\">NaturalONE IDE, now part of the Natural product<\/a>, integrates with the popular Eclipse development environment and can expose and use applications via application programming interfaces. This has enabled VA DMV to tie into numerous back-end services such as verifying passports, capturing images of driver\u2019s licenses, sharing data with the National Criminal Information Center, and accessing transport accounts. <b>Customers can now use self-service website features like completing verifications, customizing alerts, and managing their EZPass (toll) accounts independently<\/b>.<\/p>\n\n\n\n<p class=\"translation-block\">Now, with automated testing and a mobile-first, responsive development approach, the payoff is also a far faster and more nimble delivery schedule. This can be evidenced by a <b>significant cut on wait times in DMV offices as well as boosted scores on both customer and employee satisfaction surveys.<\/b><\/p>\n\n\n\n<p class=\"translation-block\"><strong>Compliance has also received a huge efficiency boost:<\/strong> \u201cWe now offer more than 50 service transactions on our website,\u201d Elkins explains. \u201cYes\u2014this gives our customers renewed autonomy but naturally it comes with heaps of fresh regulations that have to be complied with our end.\u201d Take the agency\u2019s compliance obligations relating to court orders, insurance monitoring and driver safety. \u201cWhen everything was on the mainframe it was highly secure,\u201d Pam Schwartz, Database Administrator explains. \u201cNow we are sharing data with third parties, empowering customers to serve themselves through a variety of outlets\u2014you\u2019d think this would make us more vulnerable. But, in fact, we\u2019re able to harness 75 applications from across the state and federal government through .net interfaces to comply with regulations and mitigate that risk.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The future 2050+<\/h3>\n\n\n\n<p>Delighted with how it\u2019s all coming together for the end customer, employees are also happier. \u201cMany people are on the path to becoming full-stack developers, whereas before, they would have been app developers alone,\u201d Elkins says.<\/p>\n\n\n\n<p>The initiative has even helped attract recent University of Virginia graduates who might never consider working in a mainframe shop. \u201cAgile has been fantastic because it\u2019s an opportunity for the real experts to sit with those new people,\u201d Elkins explains. \u201cIt\u2019s collaborative and continuous.&#8221;<\/p>\n\n\n\n<p>Pam Schwartz, Database Administrator, summarizes the story well: \u201cFor 25 years, VA DMV has easily updated the same database and application system to meet changing regulations. Today, the system is modern and integrated with a multitude of systems and external users. Through it all, Adabas &amp; Natural and the IBM Z are always reliable, fast and secure.\u201d<\/p>\n\n\n\n<div class=\"wp-block-group alignwide sag-cards-row sag-cards-row-icons has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"border-top-color:var(--wp--preset--color--gray);border-top-width:2px;border-right-style:none;border-right-width:0px;border-bottom-style:none;border-bottom-width:0px;border-left-style:none;border-left-width:0px;margin-top:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--l)\">\n<h2 class=\"wp-block-heading alignwide\" style=\"margin-top:48px;margin-bottom:var(--wp--preset--spacing--m)\">Recursos recomendados<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-f7d19e04 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--m)\">\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/lightbulb-icon.png\" alt=\"\u00edcone de l\u00e2mpada\" class=\"wp-image-186\" style=\"width:42px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Mantenha-se conectado<\/h4>\n\n\n\n<p class=\"translation-block\">Fa\u00e7a parte da comunidade e acompanhe as \u00faltimas not\u00edcias sobre Adabas &amp; Natural na TechCommunity da <span class=\"nowrap\">Software AG<\/span>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:0\">\n<div class=\"wp-block-button is-style-no-border is-style-no-border--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/techcommunity.softwareag.com\/tag\/Adabas-Natural\">Visite a Tech Community<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/laptop-icon.png\" alt=\"\u00edcone do laptop\" class=\"wp-image-188\" style=\"width:42px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Conhe\u00e7a as novidades<\/h4>\n\n\n\n<p class=\"translation-block\">Descubra as \u00faltimas inova\u00e7\u00f5es, assista \u00e0 webinars e veja como o <span class=\"nowrap\">Adabas &amp; Natural<\/span> est\u00e3o prontos para 2050 e al\u00e9m.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:0\">\n<div class=\"wp-block-button is-style-no-border is-style-no-border--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.softwareag.com\/br\/adabas-natural\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/globe-icon.png\" alt=\"\u00edcone do globo\" class=\"wp-image-189\" style=\"width:42px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Grupos de Usu\u00e1rios<\/h4>\n\n\n\n<p>Participe de um dos nossos Grupos de Usu\u00e1rios para se conectar com colegas de todo o mundo.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:0\">\n<div class=\"wp-block-button is-style-no-border is-style-no-border--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.softwareag.com\/br\/developer\/usergroup\/\">Visite a Tech Community<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-left-aligned pre-footer-cta has-purple-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--l);padding-top:var(--wp--preset--spacing--xxl);padding-bottom:var(--wp--preset--spacing--xxl)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading alignfull has-text-align-left has-grande-font-size has-white-color has-text-color has-link-color has-large-font-size wp-elements-8d14b3c8d74d3e927a8f9d7fa42e533b\">Quer tornar as suas aplica\u00e7\u00f5es de miss\u00e3o cr\u00edtica prontas para o futuro?<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e04203c2fbc13876bd23d5f3081c4d1d translation-block\">Construa sob o seu legado. Acelere o desenvolvimento em um ambiente DevOps moderno. Modernize suas aplica\u00e7\u00f5es Adabas &amp; Natural para reduzir custos e adotar a nuvem h\u00edbrida.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-dark-bg-primary is-style-dark-bg-primary--4\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.softwareag.com\/br\/contact\/\">Fale com um especialista<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-dark-bg-transparent is-style-dark-bg-transparent--5\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/techcommunity.softwareag.com\/t\/adabas-natural-community-edition-for-docker-download\/235228\">Teste gratuito<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons alignwide is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-no-border is-style-no-border--6\"><a class=\"wp-block-button__link has-white-color has-text-color has-link-color has-text-align-left wp-element-button\" href=\"https:\/\/discover.softwareag.com\/free-it-health-checks.html\">Solicite uma avalia\u00e7\u00e3o gratuita do estado da sua TI<\/a><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Descubra como o Virginia DMV modernizou seu mainframe com a Software AG, agilizando opera\u00e7\u00f5es, integrando APIs e melhorando a satisfa\u00e7\u00e3o dos clientes.<\/p>","protected":false},"featured_media":675,"template":"","product":[66],"resource-industry":[16],"resource-topic":[77,72,67],"resource-type":[12],"resource-subdirectory":[64],"class_list":["post-674","resource","type-resource","status-publish","has-post-thumbnail","hentry","product-adabas-natural","resource-industry-government","resource-topic-developer","resource-topic-mainframe","resource-topic-modernization","resource-type-customer-story","resource-subdirectory-adabas-natural"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 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