{"id":668,"date":"2025-07-01T11:03:46","date_gmt":"2025-07-01T15:03:46","guid":{"rendered":"https:\/\/www.softwareag.com\/resources\/adabas-natural\/insurance-risk-reduction\/"},"modified":"2026-05-15T11:46:57","modified_gmt":"2026-05-15T15:46:57","slug":"insurance-risk-reduction","status":"publish","type":"resource","link":"https:\/\/www.softwareag.com\/en\/resources\/adabas-natural\/insurance-risk-reduction\/","title":{"rendered":"Insurance Leader Reduces Risk with Software AG"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-meet-the-customer\">Meet the Customer:<\/h2>\n\n\n\n<p>This industry leader offers specialized insurance options available nowhere else in the market. From its humble beginnings in a small office in the 1950s, the business outperformed its competitors thanks to its exceptional research department. Today, over 38,000 agents help people insure the things their lives depend on. &nbsp;<\/p>\n\n\n\n    <section\n        class=\"o-simple-cards o-simple-cards--cols-3 alignwide\"\n            >\n        <div class=\"o-simple-cards__inner\">\n            <div class=\"o-simple-cards__grid\">\n                                    <article\n                        class=\"o-simple-cards__card o-simple-cards__card--light\"\n                    >\n                        <div class=\"o-simple-cards__header\">\n                                                            <div\n                                    class=\"o-simple-cards__icon o-simple-cards__icon--light o-simple-cards__icon--color-purple\"\n                                    aria-hidden=\"true\"\n                                >\n                                    <span\n                                        class=\"o-simple-cards__icon-svg\"\n                                    >\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"#000000\"><path d=\"M480-390Zm-132-53 55 37 77-39 77 39 53-35-40-79H386l-38 77ZM209-160h541L646-369l-83 55-83-41-83 41-85-56-103 210ZM80-80l234-475q10-20 29.5-32.5T386-600h54v-280h280l-40 80 40 80H520v120h50q23 0 42 12t30 32L880-80H80Z\"\/><\/svg>\n                                    <\/span>\n                                <\/div>\n                                                                                        <h3 class=\"o-simple-cards__title\">Challenges<\/h3>\n                                                    <\/div>\n\n                        <div class=\"o-simple-cards__content\">\n                                                            <div class=\"o-simple-cards__description\">\n                                    <ul>\n<li>Aging IT and support staff<\/li>\n<li>Growing costs and inefficiencies<\/li>\n<li>Lapsed software updates and critical vulnerabilities<\/li>\n<\/ul>\n\n                                <\/div>\n                            \n                                                    <\/div>\n                    <\/article>\n                                    <article\n                        class=\"o-simple-cards__card o-simple-cards__card--light\"\n                    >\n                        <div class=\"o-simple-cards__header\">\n                                                            <div\n                                    class=\"o-simple-cards__icon o-simple-cards__icon--light o-simple-cards__icon--color-purple\"\n                                    aria-hidden=\"true\"\n                                >\n                                    <span\n                                        class=\"o-simple-cards__icon-svg\"\n                                    >\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"#000000\"><path d=\"M200-120q-33 0-56.5-23.5T120-200v-560q0-33 23.5-56.5T200-840h560q8 0 15 1.5t14 4.5l-74 74H200v560h560v-266l80-80v346q0 33-23.5 56.5T760-120H200Zm261-160L235-506l56-56 170 170 367-367 57 55-424 424Z\"\/><\/svg>\n                                    <\/span>\n                                <\/div>\n                                                                                        <h3 class=\"o-simple-cards__title\">Outcomes<\/h3>\n                                                    <\/div>\n\n                        <div class=\"o-simple-cards__content\">\n                                                            <div class=\"o-simple-cards__description\">\n                                    <ul>\n<li>Offloaded DBA services to Software AG<\/li>\n<li>Upgraded to the latest software versions<\/li>\n<li>Reduced costs<\/li>\n<li>Strengthened security<\/li>\n<\/ul>\n\n                                <\/div>\n                            \n                                                    <\/div>\n                    <\/article>\n                                    <article\n                        class=\"o-simple-cards__card o-simple-cards__card--light\"\n                    >\n                        <div class=\"o-simple-cards__header\">\n                                                            <div\n                                    class=\"o-simple-cards__icon o-simple-cards__icon--light o-simple-cards__icon--color-purple\"\n                                    aria-hidden=\"true\"\n                                >\n                                    <span\n                                        class=\"o-simple-cards__icon-svg\"\n                                    >\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewBox=\"0 -960 960 960\" width=\"24px\" fill=\"#000000\"><path d=\"M423.5-103.5Q400-127 400-160h160q0 33-23.5 56.5T480-80q-33 0-56.5-23.5ZM320-200v-80h320v80H320Zm10-120q-69-41-109.5-110T180-580q0-125 87.5-212.5T480-880q125 0 212.5 87.5T780-580q0 81-40.5 150T630-320H330Zm24-80h252q45-32 69.5-79T700-580q0-92-64-156t-156-64q-92 0-156 64t-64 156q0 54 24.5 101t69.5 79Zm126 0Z\"\/><\/svg>\n                                    <\/span>\n                                <\/div>\n                                                                                        <h3 class=\"o-simple-cards__title\">Solutions<\/h3>\n                                                    <\/div>\n\n                        <div class=\"o-simple-cards__content\">\n                                                            <div class=\"o-simple-cards__description\">\n                                    <ul>\n<li>Adabas &amp; Natural<\/li>\n<li>Natural developers support<\/li>\n<li>Full database managed services<\/li>\n<\/ul>\n\n                                <\/div>\n                            \n                                                    <\/div>\n                    <\/article>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-renewing-nearly-half-a-century-of-a-successful-partnership\">Renewing nearly half a century of a successful partnership<\/h3>\n\n\n\n<p>For more than 73 years, this leading insurance business has provided its customers with specialized insurance options that no one else can offer, thanks to its incredible research department. And for more than half of that time, it has partnered with Software AG because of the rock-solid stability, security, and flexibility of Adabas &amp; Natural.<\/p>\n\n\n\n<p>That partnership had always thrived, but in the wake of multiple global financial crises in the early 2000s, the business faced a perfect storm: an aging IT and support workforce, coupled with out-of-support systems and software.<\/p>\n\n\n\n<p>\u201cThe whole industry grappled with these challenges, and I think it\u2019s a testament to Software AG, Adabas &amp; Natural, and our own people that we were able to find a way through this period,\u201d says the Technical Data Lead. \u201cBut as soon as things started to stabilize, it became critical to our continued success to get up to date quickly\u2014and offload our database administration so we could focus on our core business.\u201d<\/p>\n\n\n\n<p>At first, the company tried tackling these problems internally. But with retirements on the horizon and experienced Adabas Database Administrators difficult to find, the business quickly realized the best outcome \u2014the lowest-risk approach \u2014 was to call in longtime partner Software AG\u2014and its Professional Services experts\u2014to implement a long-term, reliable, and sustainable solution.&nbsp;<\/p>\n\n\n\n    <section\n        class=\"o-testimonials-slider alignwide\"\n        data-testimonials-slider\n        aria-label=\"Testimonials\"\n    >\n        <div class=\"o-testimonials-slider__inner\">\n            \n            <div\n                id=\"testimonials-slider-1\"\n                class=\"o-testimonials-slider__viewport swiper\"\n                tabindex=\"0\"\n            >\n                <div class=\"o-testimonials-slider__track swiper-wrapper\" role=\"list\">\n                                            <article\n                            class=\"o-testimonials-slider__slide swiper-slide\"\n                            role=\"listitem\"\n                            aria-label=\"Testimonial 1 of 1\"\n                        >\n                            <blockquote class=\"o-testimonials-slider__quote\">\n                                <p>\n                                    <span class=\"quotation--opening\">\u201c<\/span>\n                                    The kicker was when we calculated that a one-day unplanned outage would cost us more than an entire annual maintenance contract. At that point, it really was a no-brainer. And offloading DBA services to the experts at Software AG let us focus on what we\u2019re best at to better position our business for a bright future.\n                                    <span class=\"quotation--closing\">\u201d<\/span>\n                                <\/p>\n                            <\/blockquote>\n\n                                                            <p class=\"o-testimonials-slider__attribution\">\n                                    <span\n                                        class=\"o-testimonials-slider__attribution-line o-testimonials-slider__attribution-line--person\"\n                                    >\n                                        <span\n                                            class=\"o-testimonials-slider__attribution-marker\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            \u2014\n                                        <\/span>\n                                                                                <span>Technical Data Lead, Leading Insurance Company<\/span>\n                                        <\/span>\n\n                                                                            <span\n                                            class=\"o-testimonials-slider__attribution-line o-testimonials-slider__attribution-line--company\"\n                                        >\n                                                                                            <span>Leading North American Insurance Group<\/span>\n                                                                                    <\/span>\n                                                                    <\/p>\n                            \n                                                    <\/article>\n                                    <\/div>\n            <\/div>\n\n                    <\/div>\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-better-together-more-secure-and-cheaper-too\">Better together, more secure, and cheaper too<\/h3>\n\n\n\n<p>\u201cThe kicker was when we calculated that a one-day unplanned outage would cost us more than an entire annual maintenance contract,\u201d says the Technical Data Lead. \u201cAt that point, it really was a no-brainer. And offloading DBA services to the experts at Software AG lets us focus on what we\u2019re best at to better position our business for a bright future.\u201d<\/p>\n\n\n\n<p>The business reinstated full maintenance for Adabas &amp; Natural and began upgrading to the latest versions. It was the right decision, considering Adabas &amp; Natural were directly responsible for over $2 billion in annual revenue.<\/p>\n\n\n\n<p>But it wasn\u2019t necessarily going to be an easy process. After all, the project involved over 207 GB of Adabas data, over 2,000 Natural objects, and 10,000 COBOL objects, many of which were tightly coupled with custom code written by employees who were already beginning to retire. Even more vexing was the lack of documentation. \u201cIn many cases, the source code itself was the primary documentation,\u201d says the Technical Data Lead.<\/p>\n\n\n\n<p>Fortunately, Software AG Professional Services are the best in the business at transforming these sorts of challenges from high liability to lowest risk. And since the business and Software AG had fostered such a tight-knit partnership over the decades, they were able to work together as a single team.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fast-forward-looking-and-sustainable\">Fast, forward-looking, and sustainable<\/h3>\n\n\n\n<p>The actual upgrade took place without a hitch, and with zero degradation of existing services\u2014achieving something an internal solution hadn\u2019t been able to accomplish despite years of effort. This eliminated the risk of countless security incidents and unplanned outages, while also shifting IT resources to innovation. &nbsp;Now, when a repeat customer needs to update their coverage or add a new insurance product, the process happens faster than ever.<\/p>\n\n\n\n<p>But a one-time solution wasn\u2019t enough, and a bigger problem loomed. Today\u2019s young developers are unfamiliar with legacy technology stacks and tend to embrace the ethos of pushing potentially buggy code today with the intention of fixing it tomorrow\u2014an approach incompatible with the insurance business. After all, the company\u2019s customers expect it to be their fallback when things go wrong, without exception.<\/p>\n\n\n\n<p>So, how do you find the right people to manage a business-critical Software AG environment?<\/p>\n\n\n\n<p>\u201cWe knew that there were other companies that offered Database Managed Services to support Software AG products, but we decided to go to the experts who developed the products,\u201d says the Technical Data Lead. That\u2019s why the company contracted Software AG to perform the upgrade project and to provide full database managed services. No more worrying about an unstable Software AG environment, who wrote what code, who is next to retire, or whether a critically needed change might bring whole systems to a halt.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-always-there-ready-to-serve\">Always there, ready to serve<\/h3>\n\n\n\n<p>As a result, the business now has up-to-date Software AG technology and a long-term, sustainable solution to managing its systems without having to hire IT staff with an increasingly hard-to-find profile.<\/p>\n\n\n\n<p>This means the company has pivoted back to innovating within its areas of expertise, offering new web and mobile approaches to interacting with its customers. And it has gained the agility to respond more quickly to changes in its many insurance submarkets and offer solutions for new markets as they emerge.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n    <section\n        class=\"o-related-posts alignwide\"\n        aria-label=\"Related Posts\"\n        style=\"--related-posts-columns: 3; margin-bottom: var(--wp--preset--spacing--m);\"\n    >\n        <div class=\"o-related-posts__inner\">\n            <div class=\"o-related-posts__header\">\n                <h6 class=\"o-related-posts__eyebrow\">Related Posts<\/h6>\n                                            <\/div>\n\n            <div class=\"o-related-posts__grid\">\n                                                                                                                        <a href=\"https:\/\/www.softwareag.com\/en\/resources\/adabas-natural\/generational-change\/\" class=\"m-card-post o-related-posts__card\">\n                            <div class=\"m-card-post__image\">\n                                                                    <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.softwareag.com\/app\/uploads\/2025\/09\/color-palette.svg\" class=\"attachment-large size-large wp-post-image\" alt=\"color palette\" \/>\n                                                            <\/div>\n                                                            <div class=\"o-related-posts__top-meta\">\n                                                                            <span class=\"m-card-post__category\">Resource<\/span>\n                                                                                                                <span\n                                            class=\"m-card-post__time o-related-posts__time-inline sag-readtime-label\"\n                                        >\n                                            <span\n                                                class=\"material-symbols-outlined o-related-posts__time-icon\"\n                                                aria-hidden=\"true\"\n                                            >\n                                                schedule\n                                            <\/span>\n                                            2 MIN read\n                                        <\/span>\n                                                                    <\/div>\n                                                        <h3 class=\"m-card-post__title\">Managing Generational Change: Tips to keep core Adabas &#038; Natural applications going<\/h3>\n                                                            <p class=\"m-card-post__excerpt\">\n                                    Maximizing Adabas &#038; Natural with a continually evolving and changing generational team isn\u2019t easy. We\u2019re sharing tips from our customers on the recipe for success to master talent management of your workforce.\n                                <\/p>\n                                                    <\/a>\n                                                                                                                                            <a href=\"https:\/\/www.softwareag.com\/en\/adabas-natural\/devops\/\" class=\"m-card-post o-related-posts__card\">\n                            <div class=\"m-card-post__image\">\n                                                                    <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.softwareag.com\/app\/uploads\/2025\/08\/AdobeStock_322708027-1-1024x576.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.softwareag.com\/app\/uploads\/2025\/08\/AdobeStock_322708027-1-1024x576.jpg 1024w, https:\/\/www.softwareag.com\/app\/uploads\/2025\/08\/AdobeStock_322708027-1-300x169.jpg 300w, https:\/\/www.softwareag.com\/app\/uploads\/2025\/08\/AdobeStock_322708027-1-768x432.jpg 768w, https:\/\/www.softwareag.com\/app\/uploads\/2025\/08\/AdobeStock_322708027-1.jpg 1260w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\n                                                            <\/div>\n                                                            <div class=\"o-related-posts__top-meta\">\n                                                                            <span class=\"m-card-post__category\">Page<\/span>\n                                                                                                        <\/div>\n                                                        <h3 class=\"m-card-post__title\">DevOps<\/h3>\n                                                            <p class=\"m-card-post__excerpt\">\n                                    NaturalONE provides an Eclipse-based DevOps environment for coding, testing, and maintaining Natural applications with continuous delivery, service exposure, and modernization.\n                                <\/p>\n                                                    <\/a>\n                                                                                                                                            <a href=\"https:\/\/www.softwareag.com\/en\/resources\/adabas-natural\/managed-services\/\" class=\"m-card-post o-related-posts__card\">\n                            <div class=\"m-card-post__image\">\n                                                                    <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.softwareag.com\/app\/uploads\/2025\/09\/ds-an-03.svg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" \/>\n                                                            <\/div>\n                                                            <div class=\"o-related-posts__top-meta\">\n                                                                            <span class=\"m-card-post__category\">Resource<\/span>\n                                                                                                                <span\n                                            class=\"m-card-post__time o-related-posts__time-inline sag-readtime-label\"\n                                        >\n                                            <span\n                                                class=\"material-symbols-outlined o-related-posts__time-icon\"\n                                                aria-hidden=\"true\"\n                                            >\n                                                schedule\n                                            <\/span>\n                                            3 MIN read\n                                        <\/span>\n                                                                    <\/div>\n                                                        <h3 class=\"m-card-post__title\">Application and Database Management<\/h3>\n                                                            <p class=\"m-card-post__excerpt\">\n                                    Operate your mission-critical Adabas databases &#038; Natural applications complete confidence \u2013 even when your team changes (or retires). See how Software AG Managed Services can help.\n                                <\/p>\n                                                    <\/a>\n                                                <\/div>\n        <\/div>\n    <\/section>\n\n\n\n<div class=\"wp-block-group alignfull is-style-left-aligned pre-footer-cta has-purple-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--l);padding-top:var(--wp--preset--spacing--xxl);padding-bottom:var(--wp--preset--spacing--xxl)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading alignfull has-text-align-left has-grande-font-size has-white-color has-text-color has-link-color has-large-font-size wp-elements-dc2c58b91d1212f4ad0b3df438318f60\" id=\"h-want-to-make-your-core-applications-future-ready\">Want to make your core applications future-ready?<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e04203c2fbc13876bd23d5f3081c4d1d\">Build on your legacy. Accelerate development in a modern DevOps environment. Modernize your Adabas &amp; Natural applications to save costs and embrace hybrid cloud.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-dark-bg-primary is-style-dark-bg-primary--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.softwareag.com\/contact\/\">Speak with an expert<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-dark-bg-transparent is-style-dark-bg-transparent--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/techcommunity.softwareag.com\/t\/adabas-natural-community-edition-for-docker-download\/235228\">Try for free<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Insurance leader cuts costs, boosts security, and modernizes IT by offloading database services to Software AG, ensuring long-term stability and agility.<\/p>\n","protected":false},"featured_media":669,"template":"","product":[66],"resource-industry":[75],"resource-topic":[74],"resource-type":[12],"resource-subdirectory":[64],"class_list":["post-668","resource","type-resource","status-publish","has-post-thumbnail","hentry","product-adabas-natural","resource-industry-insurance","resource-topic-professional-services","resource-type-customer-story","resource-subdirectory-adabas-natural"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Insurance Leader Reduces Risk with Software AG<\/title>\n<meta name=\"description\" content=\"Insurance leader cuts costs, boosts security, and modernizes IT by offloading database services to Software AG, ensuring long-term stability and agility.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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