{"id":840,"date":"2023-01-13T09:01:51","date_gmt":"2023-01-13T13:01:51","guid":{"rendered":"https:\/\/www.softwareag.com\/resources\/adabas-natural\/delaware-judiciary\/"},"modified":"2026-04-15T13:59:25","modified_gmt":"2026-04-15T17:59:25","slug":"delaware-judiciary","status":"publish","type":"resource","link":"https:\/\/www.softwareag.com\/en\/resources\/adabas-natural\/delaware-judiciary\/","title":{"rendered":"Delaware Courts: Unlocking the mainframe brings order to the courts"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull customer-story-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--l)\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-meet-the-customer\">Meet the Customer:<\/h2>\n\n\n\n<p>The <a href=\"https:\/\/courts.delaware.gov\/\" target=\"_blank\" rel=\"noreferrer noopener\">Delaware Judiciary<\/a> is composed of the Supreme Court, the Court of Chancery, the Superior Court, the Family Court, the Court of Common Pleas, the Justice of the Peace Court, specialty courts and related judicial agencies. The oldest business court in the U.S., the Delaware Court of Chancery was established in 1792 and has broad jurisdiction over disputes involving Delaware businesses. Delaware is also known for offering a safe regulatory haven for around 1.3 million legal entities.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-f415f12b wp-block-columns-is-layout-flex\" style=\"margin-top:48px\">\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/peak.png\" alt=\"mountain peak icon\" class=\"wp-image-362\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-challenges\">Challenges<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide a better citizen\/customer experience<\/li>\n\n\n\n<li>Give judges and attorneys access to up-to-date case information<\/li>\n\n\n\n<li>Lack the ability to change or update data in databases quickly<\/li>\n\n\n\n<li>Keep original programs running on a reliable IBM Z platform while enabling web services<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/checklist.png\" alt=\"checklist icon\" class=\"wp-image-365\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-outcomes\">Outcomes<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Citizens, judges, and attorneys can access updated court case information in real time<\/li>\n\n\n\n<li>Keep back-end systems current<\/li>\n\n\n\n<li>Reduce anxiety and frustration over the courtroom experience<\/li>\n\n\n\n<li>Maintain consistent and error-free data flow through systems<\/li>\n\n\n\n<li>Courts can provide data to outside services<\/li>\n\n\n\n<li>Improve community safety through increased visibility of perpetrator crimes<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/lightbulb.png\" alt=\"lightbulb icon\" class=\"wp-image-367\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-solutions\">Solutions<\/h4>\n\n\n\n<p>The Delaware Court system utilizes Adabas &amp; Natural on IBM Z, as well as EntireX, for mainframe integration to ensure a seamless flow of data across both legacy and modern systems.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n    <section\n        class=\"o-testimonials-slider\"\n        data-testimonials-slider\n        aria-label=\"Testimonials\"\n    >\n        <div class=\"o-testimonials-slider__inner\">\n            \n            <div\n                id=\"testimonials-slider-1\"\n                class=\"o-testimonials-slider__viewport swiper\"\n                tabindex=\"0\"\n            >\n                <div class=\"o-testimonials-slider__track swiper-wrapper\" role=\"list\">\n                                            <article\n                            class=\"o-testimonials-slider__slide swiper-slide\"\n                            role=\"listitem\"\n                            aria-label=\"Testimonial 1 of 1\"\n                        >\n                            <blockquote class=\"o-testimonials-slider__quote\">\n                                <p>\n                                    <span class=\"quotation--opening\">\u201c<\/span>\n                                    We are not stuck anymore. It was seamlessly wonderful. And the database administrators love that it is so easy to use.\n                                    <span class=\"quotation--closing\">\u201d<\/span>\n                                <\/p>\n                            <\/blockquote>\n\n                                                            <p class=\"o-testimonials-slider__attribution\">\n                                    <span\n                                        class=\"o-testimonials-slider__attribution-line o-testimonials-slider__attribution-line--person\"\n                                    >\n                                        <span\n                                            class=\"o-testimonials-slider__attribution-marker\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            \u2014\n                                        <\/span>\n                                                                                <span>Betsy Bachmurski, Senior Application Project Lead<\/span>\n                                        <\/span>\n\n                                                                            <span\n                                            class=\"o-testimonials-slider__attribution-line o-testimonials-slider__attribution-line--company\"\n                                        >\n                                                                                            <span>Delaware Courts<\/span>\n                                                                                    <\/span>\n                                                                    <\/p>\n                                                    <\/article>\n                                    <\/div>\n            <\/div>\n\n                    <\/div>\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-unlocking-the-mainframe-in-delaware-s-courts\">Unlocking the mainframe in Delaware\u2019s courts<\/h3>\n\n\n\n<p>The tiny \u201cDiamond State\u201d may be only 100 miles long, but it packs in a lot of courts. From the Supreme Court to specialty courts, as well as related judicial agencies, there are more legal entities in Delaware than there are people. That keeps the state\u2019s court system very busy, and they are constantly looking for ways to streamline their courtroom processes to improve the experience on all sides of the bench.<\/p>\n\n\n\n<p>This mattered for the courts. Criminal Court judges, for example, need to know a person\u2019s record\u2014even what happened that day\u2014before they can accurately assess a case. Do they owe child support? Have they been arrested? Have they served time in prison?<\/p>\n\n\n\n<p>Lack of up-to-date information can lead to wrongful sentencing, or even to letting criminals go free when they should be in jail. This is what concerned the Delaware Judiciary; it was afraid valuable information was either not updated quickly or was falling through the cracks.<\/p>\n\n\n\n<p>But it also mattered for citizens. For example, they weren\u2019t able to pay fees online and would have to arrive at the courts early to do so. They would then have to ask a clerk for their scheduled courtroom. Throughout their scheduled hearing, there was limited visibility to real-time information, adding stress to an already stressful experience.<\/p>\n\n\n\n<p>The courts were handcuffed by legacy IT systems. It was taking days to sync the data manually. Clerks in one court would send the data to be uploaded by another clerk in another court. Data on many topics and from many sources, including attorneys and judges assigned to the cases, arrests by police and fines by other courts, has to flow through the system continually. This was not happening in Delaware.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-enabling-data-to-flow-in-real-time-nbsp\"><strong>Enabling data to flow in real time&nbsp;<\/strong><\/h3>\n\n\n\n<p>So the Delaware Judiciary decided it needed a better way to access and expose information from its proven <a href=\"https:\/\/www.softwareag.com\/adabas-natural\/\">Adabas &amp; Natural<\/a> system and other systems. The difference was remarkable. They were able to roll out an interactive voice response (IVR) phone line for citizens to use. They could pay fees via credit card, which would then communicate back to the <a href=\"https:\/\/www.softwareag.com\/resources\/adabas-natural\/ibm-platforms-products\/\">mainframe applications<\/a> and send a response back about what time to report to court. All of a sudden, the whole experience became a bit more pleasant!<\/p>\n\n\n\n<p>Using EntireX, the court system will be able to access all this data from the different court systems while keeping it in sync \u2013 without touching the original programs running on the IBM Z platform.&nbsp;By using web services, the disparate information from all these different systems can be unified into a consistent format by mapping the field names of one system with the field names in another system.<\/p>\n\n\n\n<p>They used EntireX to create web services and URLs that app developers could consume one at a time, adding data elements, verifying them and stopping them if they were incorrect.<br><\/p>\n\n\n\n<p>New and existing applications can now talk to each other, and the courts can access all data and update within each other\u2019s systems. \u201cWe created them very quickly and individualized every app, adding parameters and fields without disrupting the whole shebang,\u201d said Bachmurski. \u201cWe are not stuck anymore. It was seamlessly wonderful. And the database administrators love that it is so easy to use.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-see-you-in-court\"><strong>See you in court<\/strong><\/h3>\n\n\n\n<p>What\u2019s also exciting about the new integration is that the scheduling system, which is posted in the lobby of each courthouse, now \u201cknows\u201d who is using which courtroom.<\/p>\n\n\n\n<p>Clerks can enter room numbers, which they often don\u2019t know till the last minute, assign judges and assign scrolling calendars. All this is updated in real time.<\/p>\n\n\n\n<p>As people enter the building, they are matched with schedule records, and then can go to the info desk to retrieve their data. Case history data is pulled into an app with real-time defendant data, so everyone can see when defendants are called and their charges.<\/p>\n\n\n\n<p>On real-time monitors, the public can see events, hearings, trials and room numbers. This keeps citizens informed, helping to reduce stress, which was another objective of the data integration project.<\/p>\n\n\n\n<p>Judges know the history of their latest cases, updated to the second they walk into the courtroom from other courts and agencies, including Family, Superior, Criminal, Corrections, Police, Drug Courts, and Human or Social Services.<\/p>\n\n\n\n<p>\u201cWhat was even more exciting was that none of the other courts or agencies knew it was happening,\u201d Bachmurski said. \u201cSuddenly they had more relevant, more up-to-date information without any disruption to their daily activities. Wow!\u201d<\/p>\n\n\n\n<p>That is the power of webMethods for integrating IBM Z applications. Now the Delaware courts can easily address the ever-changing requirements and mandates issued by government and state officials. All while maintaining the high level of security, reliability and processing provided by running on the IBM Z platform.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull is-style-left-aligned pre-footer-cta has-purple-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--l);padding-top:var(--wp--preset--spacing--xxl);padding-bottom:var(--wp--preset--spacing--xxl)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading alignfull has-text-align-left has-grande-font-size has-white-color has-text-color has-link-color has-large-font-size wp-elements-b8d6f6f931fae20ac61d525c023df76b\" id=\"h-want-to-make-your-core-applications-future-ready\">Want to make your core applications future ready?<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e04203c2fbc13876bd23d5f3081c4d1d\">Build on your legacy. Accelerate development in a modern DevOps environment. Modernize your Adabas &amp; Natural applications to save costs and embrace hybrid cloud.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-dark-bg-primary is-style-dark-bg-primary--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.softwareag.com\/contact\/\">Speak with an expert<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-dark-bg-transparent is-style-dark-bg-transparent--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/techcommunity.softwareag.com\/t\/adabas-natural-community-edition-for-docker-download\/235228\">Try for free<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In a state with more legal entities than people, the courts need to streamline. Their verdict? Use reliable legacy systems they can trust, and make them accessible through an integration platform.<\/p>\n","protected":false},"featured_media":841,"template":"","product":[66],"resource-industry":[16],"resource-topic":[72,67],"resource-type":[12],"resource-subdirectory":[64],"class_list":["post-840","resource","type-resource","status-publish","has-post-thumbnail","hentry","product-adabas-natural","resource-industry-government","resource-topic-mainframe","resource-topic-modernization","resource-type-customer-story","resource-subdirectory-adabas-natural"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mainframe Brings Order to Delaware Court System | Software AG<\/title>\n<meta name=\"description\" content=\"Discover how a mainframe brings order to the Delaware Judiciary, enhancing access to real-time case information for all.\" \/>\n<meta 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