{"id":844,"date":"2023-01-13T09:01:53","date_gmt":"2023-01-13T13:01:53","guid":{"rendered":"https:\/\/www.softwareag.com\/resources\/adabas-natural\/israeli-ministry-of-labor\/"},"modified":"2026-04-15T14:01:07","modified_gmt":"2026-04-15T18:01:07","slug":"israeli-ministry-of-labor","status":"publish","type":"resource","link":"https:\/\/www.softwareag.com\/en\/resources\/adabas-natural\/israeli-ministry-of-labor\/","title":{"rendered":"Israeli Ministry of Labor"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull customer-story-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--l)\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-meet-the-customer\">Meet the Customer:<\/h2>\n\n\n\n<p>The <a href=\"https:\/\/www.gov.il\/en\/departments\/molsa\/govil-landing-page\" target=\"_blank\" rel=\"noreferrer noopener\">Israeli Ministry of Labor, Social Affairs and Social Services<\/a> helps citizens that are in crisis due to disability, financial hardship, unemployment, discrimination and exploitation. The Ministry processes more than 80,000 cases per year, serving citizens via ministry departments and local authorities, associations and organizations.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-f415f12b wp-block-columns-is-layout-flex\" style=\"margin-top:48px\">\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/peak.png\" alt=\"mountain peak icon\" class=\"wp-image-362\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-challenges\">Challenges<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expose a 20+ year-old mainframe application to the web<\/li>\n\n\n\n<li>Speed up handling of 80,000+ cases per year<\/li>\n\n\n\n<li>Make system available to 257+ municipalities via the Internet<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/checklist.png\" alt=\"checklist icon\" class=\"wp-image-365\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-outcomes\">Outcomes<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increased applications processed by 570% in one year<\/li>\n\n\n\n<li>Reduced time to process applications from 3 \u2013 6 months to a few hours<\/li>\n\n\n\n<li>Exposed mainframe application to 97% of municipalities with around 5,700 users<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"\/app\/uploads\/2025\/08\/lightbulb.png\" alt=\"lightbulb icon\" class=\"wp-image-367\" style=\"object-fit:contain;width:48px;height:48px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-solutions\">Solutions<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leveraged development tools such as NaturalONE<\/li>\n\n\n\n<li>EntireX deployed to open up mainframe application to the web<\/li>\n\n\n\n<li>ApplinX used to convert green screen to a web-based user interface<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n    <section\n        class=\"o-testimonials-slider\"\n        data-testimonials-slider\n        aria-label=\"Testimonials\"\n    >\n        <div class=\"o-testimonials-slider__inner\">\n            \n            <div\n                id=\"testimonials-slider-1\"\n                class=\"o-testimonials-slider__viewport swiper\"\n                tabindex=\"0\"\n            >\n                <div class=\"o-testimonials-slider__track swiper-wrapper\" role=\"list\">\n                                            <article\n                            class=\"o-testimonials-slider__slide swiper-slide\"\n                            role=\"listitem\"\n                            aria-label=\"Testimonial 1 of 1\"\n                        >\n                            <blockquote class=\"o-testimonials-slider__quote\">\n                                <p>\n                                    <span class=\"quotation--opening\">\u201c<\/span>\n                                    We needed all of the municipalities to participate in the process to make it faster, so we took the whole application and built a \u2018cloud\u2019 web service around it. We exposed it to the world!\n                                    <span class=\"quotation--closing\">\u201d<\/span>\n                                <\/p>\n                            <\/blockquote>\n\n                                                            <p class=\"o-testimonials-slider__attribution\">\n                                    <span\n                                        class=\"o-testimonials-slider__attribution-line o-testimonials-slider__attribution-line--person\"\n                                    >\n                                        <span\n                                            class=\"o-testimonials-slider__attribution-marker\"\n                                            aria-hidden=\"true\"\n                                        >\n                                            \u2014\n                                        <\/span>\n                                                                                <span>Yehuda Zeve, Mainframe Development Manager<\/span>\n                                        <\/span>\n\n                                                                            <span\n                                            class=\"o-testimonials-slider__attribution-line o-testimonials-slider__attribution-line--company\"\n                                        >\n                                                                                            <span>Ministry of Labor, Social Affairs and Social Services<\/span>\n                                                                                    <\/span>\n                                                                    <\/p>\n                                                    <\/article>\n                                    <\/div>\n            <\/div>\n\n                    <\/div>\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-improving-welfare-support-process-from-months-to-hours\">Improving welfare support process from months to hours<\/h3>\n\n\n\n<p>The Israeli Ministry of Labor, Social Affairs and Social Services assists people in crisis. Whether it is a disabled citizen seeking urgent housing, or a person who is being discriminated against, the Ministry is there to help.<\/p>\n\n\n\n<p>With a population of more than 9 million that is ethnically and spiritually diverse, Israel\u2019s standard of living is significantly higher than many other countries in the region. Nevertheless, the country still has issues with employment and social welfare which must be dealt with expeditiously.<\/p>\n\n\n\n<p>This falls to the Ministry of Labor, Social Affairs and Social Services. The Ministry receives tens of thousands of requests from citizens for assistance each year. Departments from Developmental Mental Disability to Social Services and Youth at Risk are served by the Ministry. And often, there are situations that have to be dealt with urgently.<\/p>\n\n\n\n<p>In the past, the department was frustrated with the time it took to process each request\u2014 particularly for cases that needed to be addressed quickly. The hundreds of municipalities that handled the cases had to file them with the Ministry through a mostly manual process. This slowed the processing down and sometimes left people at risk.<\/p>\n\n\n\n<p>Paper forms were being passed from the municipalities to the Ministry and back again, often requiring five different signatures for approval each time. Some individual cases took up to six months to process and, sometimes, cases would get completely lost in the shuffle.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-making-the-old-new-again\">Making the old new again<\/h3>\n\n\n\n<p>The Ministry was using 20+ year-old, green-screen application technology and there was no way to open it up to the municipalities using the internet. The legacy system was developed 20 years ago using <a href=\"https:\/\/www.softwareag.com\/adabas-natural\/\">Natural, Natural Construct and Adabas<\/a>. ApplinX was used to create a graphical user interface that can be used via the web. To improve performance, the Ministry had upgraded its <a href=\"https:\/\/www.ibm.com\/it-infrastructure\/z\" target=\"_blank\" rel=\"noreferrer noopener\">IBMZ\u00ae platform<\/a> from z\/VM to z\/OS\u00ae. This new operating system provided increased accessibility and openness to its systems, giving the Ministry the ability it needed to open it up to its users.<\/p>\n\n\n\n<p>Yehuda Zev, Mainframe Development Manager at the Ministry, said: \u201cWe needed to make it possible to connect the municipalities to the mainframe system, through the Internet.\u201d<\/p>\n\n\n\n<p>He said the Ministry chose EntireX to successfully turn the older program into a web service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-major-improvements-faster-processing\">Major improvements, faster processing<\/h3>\n\n\n\n<p>By exposing the mainframe system to the web, the Ministry\u2019s welfare process execution time has dropped from months to hours. There has been a 570% increase in one year in the number of assignments approved.<\/p>\n\n\n\n<p>During the modernization project, the application was changed, to support new functions and regulations. It was done, as usual, using the Natural Construct processing capability. Therefore all new parameters were added as \u201coptional\u201d in order to reduce unnecessary interference.<\/p>\n\n\n\n<p>The Ministry\u2019s goal was to build an efficient and simple infrastructure for today\u2019s web service, and also for any future web services it might require.<\/p>\n\n\n\n<p>Yehuda Zev said that it was a very big challenge updating the system, and was not an easy task. But now: \u201cIt is very stable, it works and it lets us do exactly what we want.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-new-features-improve-flow-of-forms\">New features improve flow of forms<\/h3>\n\n\n\n<p>The new functionality made it possible to not only perform the existing roles of the application, but also to apply new features. One of these features is handling the forms processing. Historically, if a form had an error in it, it would be sent back to the user as soon as the error had been detected\u2014ignoring the remainder of the form. As a result users had to re-send the form many times. Now, the entire form is checked before returning to the user and allows the user to re-send the corrected form only once.<\/p>\n\n\n\n<p>The Ministries current goal is to develop new web services using EntireX, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reports on vulnerable members of the society that are currently at an institution (by date received).<\/li>\n\n\n\n<li>Reports and\/or updates of a specific procedure performed on any of the above persons.<\/li>\n\n\n\n<li>Reports and\/or updates of institutions\u2019 specifications.<\/li>\n<\/ul>\n\n\n\n<p>Today Israel\u2019s Ministry of Labor, Social Affairs and Social Services can now help vulnerable citizens when they need it the most. \u201cThe feedback has been unbelievable. Everyone is very happy with the result,\u201d said Yehuda Zev.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull is-style-left-aligned pre-footer-cta has-purple-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--l);padding-top:var(--wp--preset--spacing--xxl);padding-bottom:var(--wp--preset--spacing--xxl)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading alignfull has-text-align-left has-grande-font-size has-white-color has-text-color has-link-color has-large-font-size wp-elements-dc2c58b91d1212f4ad0b3df438318f60\" id=\"h-want-to-make-your-core-applications-future-ready\">Want to make your core applications future-ready?<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e04203c2fbc13876bd23d5f3081c4d1d\">Build on your legacy. Accelerate development in a modern DevOps environment. Modernize your Adabas &amp; Natural applications to save costs and embrace hybrid cloud.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-dark-bg-primary is-style-dark-bg-primary--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.softwareag.com\/contact\/\">Speak with an expert<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-dark-bg-transparent is-style-dark-bg-transparent--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/techcommunity.softwareag.com\/t\/adabas-natural-community-edition-for-docker-download\/235228\">Try for free<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In times of crisis, there is a need for speed. With webMethods EntireX, the Ministry replaced mainframe applications and paper forms with an interface open to anyone through the Internet.<\/p>\n","protected":false},"featured_media":845,"template":"","product":[66],"resource-industry":[16],"resource-topic":[77,72,67],"resource-type":[12],"resource-subdirectory":[64],"class_list":["post-844","resource","type-resource","status-publish","has-post-thumbnail","hentry","product-adabas-natural","resource-industry-government","resource-topic-developer","resource-topic-mainframe","resource-topic-modernization","resource-type-customer-story","resource-subdirectory-adabas-natural"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Israeli Ministry of Labor Customer Story: Success | Software AG<\/title>\n<meta name=\"description\" content=\"Explore the Israeli Ministry of Labor Customer Story and discover how they 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