ARIS RPA

First, by offloading tedious tasks to an automated system, you can increase the amount of time your team spends focused on meaningful and strategic work. People are happiest when they can flex their intellect and creativity—and employers see the results in greater job satisfaction and overall productivity.

Second, automation reduces the likelihood of manual errors, replacing human attention spans with a robot's tireless precision and accuracy. RPA can improve the quality of work and products, leading to enhanced customer satisfaction and a deserved bump in your business’s reputation.

So now’s the time to ask—how will robots help you get more work done faster and at less cost? Welcome to the new wave of work automation with ARIS Robotic Process Automation (RPA). Learn how RPA can help you to achieve your goals.

With ARIS RPA, organizations can reduce costs, increase efficiency and improve quality by eliminating as many manual work steps as possible. RPA technology allows you to configure and run software robots to automate repetitive, high-volume tasks driven by business rules—for example:

• Data entry and data management activities including data validation, data migration, and copying and pasting data between systems. 
• Customer service and support by automating customer service duties including managing emails, onboarding new customers, processing orders, and responding to recurrent questions.
• IT support and infrastructure management by automating password resets, system monitoring, software installations, and troubleshooting.
• Order processing, inventory tracking, and supply chain management operations.
• Risk management and compliance by helping with tracking transactions, identifying suspicious activity, and producing compliance reports. 
  

Built into your process robots are cyber-powered digital assistants, ready to take on routine administrative work, so your people can focus their brainpower and attention where it’s needed most. You can run robots on top of any application and deploy them. No changes are needed to underlying systems and applications, and no special integrations are required to achieve quick results. 

• Increased efficiency and productivity 
• Higher accuracy—fewer human errors 
• Flexibility and scalability to add and change processes 
• Greater compliance since business rules and regulations are embedded in your processes 
• Reduced operating costs while increasing throughput
  

The solution goes beyond offering building blocks, it comes with a structured approach on how to apply them to make an automation initiative successful. The automation life cycle is addressed with the following phases: 

1. Process discovery

ARIS Process Mining allows you to identify bottlenecks and potential improvement in the end-to-end process landscape of an organization. Streamlining key processes, eliminating inefficiencies, and addressing deviations lays a solid foundation for future automation initiatives that will have a significant business impact. This phase allows you to collect a set number of candidates to start your automation journey and select them by looking at metrics, providing a transparent view of your processes.

2. Interaction and analysis

Critical to start scoping is to select the right automation candidate. This entails using discovery bots. Those bots run on the computer desktop and are trained to record every executed desktop activity in the process (task mining). This enables the detection of unknown user activity and their aggregation into a common flow pattern that emphasizes recurring tasks. You can generate automation recommendations based on this data and corresponding KPIs for maximum efficiency gains. This phase helps to get a clear understanding of the process, including the detailed user activities that lead to certain findings. Thanks to ARIS Process Mining you can obtain a complete view of the end-to-end process.

3. Improve and design

The next critical step is to include the current findings in your process repository. This makes it easy to transform the current process into an automated one. If this isn't done, inefficient processes can end up being automated, which could produce subpar results. This phase will lead to a new way of working using automation technology including the new description of how the new automation should behave. Those findings and models can now be used to deploy new automation e.g. using RPA bots.

4. Implement and deploy

To ensure a seamless and effortless implementation process, leverage the power of bots generated from the discovery logs in the RPA, or opt for pre-configured bots designed to tackle common tasks. This eliminates the need to start from square one. Consider stepping it up a level by incorporating cognitive services into your automation strategy to easily tackle more intricate challenges.

5. Communicate

With ARIS, you can effectively roll out the currently documented models and convey to the organization how robots operate and what interfaces they possess to ensure ease of maintenance or reuse. 

6. Run and monitor

It is critical to keep track of every bot’s execution to ensure that it performs optimally and measure the performance of the optimized and automated process. You can even visualize business insights and operations data in ARIS Process Mining to measure the actual outcome of your project and compare this with the expected behavior using the conformance checks of ARIS Process Mining.

Leveraging ARIS as a foundation for your automation not only enables you to authenticate, but also effectively communicate, the triumph of your automation initiative. Comprehensive dashboards offer visual representations of the end-to-end process and the ability to assesses its impact on overall business outcomes.

ARIS is available in six different editions

More on ARIS Extensions

You can extend ARIS Enterprise just as you need it—according to your needs and projects. The ARIS extensions are here to support your expert use cases.

Risk & Compliance

Risk & Compliance adds capabilities for integration of regulatory demands and operational risks into a single approach and Internal Control System (ICS).

Rollout Add-ons

Rollout Add-ons set up and manage confirmation workflows.

Simulation 

Simulation adds capabilities to test what-if scenarios and get information about bottlenecks and improvement potentials.

SAP^® Solutions

SAP^® Solutions adds capabilities to support holistic implementation and rollout of SAP projects, testing, communication, training and go-live support.

Premium Document Storage

Premium Document Storage allows ARIS to be used for storage of up to 1 million documents.

SharePoint Integration

SharePoint Integration supports users to work with SharePoint and ARIS in an integrated manner.

3^rd Party Integration

3^rd Party Integration allows integration with 3^rd party applications based on an API.

Robotic Process Automation 

Robotic Process Automation adds a “workforce” of software robots to automate repetitive manual tasks and processes, fully integrated into your process landscape, and working in an unattended mode.

ARIS customer references