Analyst Report

Process Mining And Task Mining: Two Sides Of The Same Coin

Process and task mining are converging into a single process intelligence market. Read Forrester’s insights on how they work, how they can help, and how they will evolve.

If you’re having trouble telling the difference between process mining and task mining, you’re not alone—and you’re not wrong. According to Forrester, they are converging into a single market and serve a similar purpose. While they take different approaches—one that extracts insights from business process details and one from how humans use computers for work, the report explains how to use both and turn process insights into improvements.

In this report, learn more about both process and task mining and how they are evolving. You can expect:

  • Convergence, driven by technology partnerships, acquisitions and technical evolution.
  • Citizen process experts, driven by the need to understand business processes all across an organization.
  • Quick adoption, driven by rapid innovation from process intelligence software vendors that will predict process performance in what-if scenarios and recommend changes to  improve performance. 
Read the full report, with our compliments.
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