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Implementation
Setup Analytics for API Management
In a data-driven world, your API Management analytics shouldn’t be left to second guesses. Leverage best practices to setup analytics for API Management and derive more value from your API Management program. You will learn how to use the right policies to capture relevant events and create customized dashboards to cover your specific analytics use cases. With these best practices in place, you’ll gain the transparency and agility you need to deliver on customer experiences and maximize your desired business outcomes.
What do I get?
With this offer, your team will:
- Reduce costs associated with unneeded or unauthorized API usage
- Leverage best practices to plan effective use of available metrics
- Address usage concerns before they go unnoticed
- Align your API program to deliver on exceptional customer experiences
What can I expect?
This is a 12 person-day engagement expected to be delivered over the course of 4 weeks for on-premises (webMethods API Gateway and Developer Portal) and in the cloud (webMethods.io API on AWS or Azure).
Who benefits from the Setup Analytics for API Management Fast Track Service?
- API architects, API administrators, and API owners gain confidence that their API management and delivery infrastructure is continuously monitored for API usage while meeting user demand without unnecessary spare capacity.
- API architects and API providers learn how to prepare meaningful custom analytics dashboards in API Gateway to proactively monitor and become more responsive to API performance.
More details
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How it works
- At the beginning of this engagement, your consultant meets with the project sponsor to agree on the desired outcome and stakeholder engagement.
- Next, stakeholders define the solution architecture with the consultant, including:
a. Definition of API Gateway global event configuration
b. Definition of global policies for transaction logging
c. Definition of global policies for monitoring Requirements definition for transaction logging, monitoring, and dashboards (3 APIs)
d. Definition of operations procedures for analytics data - Following, your team works with the consultant to configure API Gateway global events, global policies, and dashboards according to the solution architecture.
- Finally, the consultant works with your team to verify and test the configured APIs.
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Service results
By the end of the engagement, you will have received support to create:
- Pre-built dashboards covering main reporting use cases
- Custom dashboards covering customer-specific use cases based on customer’s business
- Interactive dashboards to:
- zoom-in on the timeline
- filter (restrict to / exclude) by event types, assets, event attribute values etc.
- add, remove, arrange columns in tabular views - Centralized analytics in Dev Portal across API Gateway instances / stages
Additional Fast Track Service information
Software AG’s Sales and Customer Success team members can provide pricing details upon request. All business will be conducted in English unless otherwise agreed to by Software AG Consultant and customer. Delivery will occur within the customer’s standard business days and standard business hours.
