Managed Services

                Take the guesswork out of managing your IT solutions

                Transition, operate and transform your business 
with our experts

Streamline your operations, optimize productivity and enhance customer experience with a team of experts who understand Software AG products better than anyone. You can count on Software AG Professional Services to manage your IT services so your internal team has more time to focus on strategic digital projects.

Our Managed Services experts transform your business when and wherever you need them—from strategy design, service implementation and upgrades, as well as moving to public and private cloud services.

What can we do for you?

                Assure business continuity

Keep your valuable technology investments secure and available. Our experienced Managed Services team keeps you up and running so your business stays on track.

                Elevate your IT staff

Free up your in-house staff to focus on business innovation, strategic initiatives and customer satisfaction and know we’ve got you covered. 

                Accelerate results

Get more from your investments with a proactive, predictive and preventive approach to monitoring, operating your systems and applying upgrades in a timely fashion.

                Your business can’t handle IT disruption. Thankfully, Software AG has you covered.

                Why customers love to work with us

 We provide our Managed Services anywhere—on-premises, in the private or public cloud, or as a hybrid deployment. We’re equipped with industry standard processes that help us work best with your team. We specialize in balancing local-service touch with uninterrupted support across the globe.
Confidently manage your solutions with experts who know market-leading Software AG products better than anyone. We collaborate directly with our R&D experts to maximize functionality and synergy throughout the spectrum of our products.
We’ve earned our trusted advisor status with more than a decade’s experience providing Adabas & Natural installations and have evolved our services to Cumulocity IoT, ARIS, Alfabet and webMethods through varied industries and geographies.
Innovation and automation in service delivery is our motto. Our team brings proven tools, accelerators, and the expertise to efficiently manage IT operations for you. We guide you to and through your next phases of growth.

                There's a service for that

Our Managed Services team is ready to support across Software AG products - however you need us.

                    webMethods Managed Services

We continuously optimize your integration platforms and solutions, through proactive and preventive monitoring, operations and timely upgrades. We ensure your webMethods and API platforms are stable, scalable, with zero downtime, be it on premise or cloud platform to support your critical business needs.

                    Enhanced Support for ARIS

Our ARIS experts transition you to a fully integrated operating model with service desk access, configuration support and optional dedicated experts who advise and help you with product adoption and strategic planning.

                    Cumulocity IoT Managed Services

Our Managed Services experts transform your IoT business with infrastructure as code for your platform set up, automated health checks and accelerators to drive operational efficiency, expert operations, upgrades, IoT application and device management and much more.

                    Adabas & Natural Managed Services

Operate your mission-critical Adabas databases & Natural applications complete confidence – even when your team changes (or retires).

                What we've done with our customers

                Opened up time for innovation

Our experts deployed ARIS and Alfabet in the cloud to replace an essential app discontinued by a competitor. Our hosting, cloud operations, platform and application support freed up the customer to focus on its business innovations with the assurance of consistent upgrades and product releases.

—A large telco in the UK

                Served up new servers

In a team effort with the customer, more than 20 servers with critical Adabas & Natural applications were replaced. Proactive event monitoring and incident management guaranteed application availability throughout the roll-out with minimal outages.

—Large German retail pharmaceutical company

                Sped up time-to-market 

We provided a cloud-based, fully managed webMethods B2B platform for a partner onboarding solution at one of the world’s foremost internet services and products company. The company now onboards business partners in less than a week for faster time-to-market to drive new sales of devices and services.

—U.S.-based Internet company

                    See, decide & act with Software AG

Let’s bring your vision to life