THE AMAZON® WAY
“Becoming Digital, The Amazon Way”
GET INSIGHTS FROM ONE OF AMERICA’S MOST TRUSTED BRANDS FOR YOUR DIGITAL TRANSFORMATION IN RETAIL
What does Amazon know that you don’t? What does it mean to become digital? Join John Rossman, author of book series “Becoming Digital, The Amazon Way,” as he describes Amazon’s digital transformation story in this one-hour webinar.
Discover the tricks, strategies and approaches that Amazon uses to drive operational agility, turn bad customer moments into great ones, and reinvent powerful customer experiences across multiple brands. The secret: leveraging real-time processes and granular data—and it’s not that hard to do.
Don’t miss this insightful session hosted by CEO Alan McClain of RetailWire, the largest expert discussion site in retail, with real-world pointers from Oliver Guy, Software AG’s expert in retail digital transformation.
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