WEBMETHODS

Operational Intelligence

See how systems are running right now—not just after the fact.

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ANALYTICS SOFTWARE FOR OPERATIONAL INTELLIGENCE ON YOUR SYSTEMS

Build real-time monitoring into new solutions and business processes, and gain real-time visibility into your systems. Software AG’s webMethods Operational Intelligence Platform enables you to discover the “how” of your systems without modeling. You can build future-proof systems that give you real-time visibility so you can take action when it matters most. See how systems are running right now to gain a competitive advantage in fast-changing environments. Understand your systems regardless of the software they are running.

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OPERATIONAL INTELLIGENCE IN ACTION

The world’s most innovative companies use operational intelligence to outperform in banking, consumer goods, telecom and beyond …

CONSUMER HEALTH
LEADER LAUNCHES

PRODUCTS 75% FASTER

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BANQUE PSA FINANCE
OPTIMIZES PROCESSES

TO REDUCE COSTS & RISKS

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HOW SWISSCOM CUT
PROCESS STEPS

IN HALF

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What you can do with this platform

Analyze history	Understand past performance Monitor and evaluate end-to-end processes running on your systems Discover actual processes from heterogeneous systems—regardless of the software they are running Create process models from your application logs
Monitor in real time	See what’s happening now with real-time event and KPI-level monitoring Get alerted when there is a change to the average execution time of your business
Take action now	Once you know what’s happening, you can take the right action at the right time Move inventory, add resources, alert management—do whatever it takes to get business moving and improve customer satisfaction

Key benefits

Achieve business transparency	Discover processes in a non-intrusive way across systems. See why your processes are behaving the way they are. Review analytics based on data, process and organizational metrics.
Make real-time decisions	Conduct automatic real-time monitoring. Get real-time alerts of key SLAs and KPIs. Predict future opportunities based on historical process data. Take real-time actions based on triggers and learned behavior.
Optimize your processes	The platform is fully integrated with webMethods BPMS, so the processes you build are the processes you monitor. Continuously optimize processes end-to-end with out-of-the-box monitoring for BPMS-built processes.

Capabilities

Business activity monitoring

Real-time, process, business and infrastructure event- and KPI-level monitoring
Proactive alerting with intelligent self-learning
Fully integrated with webMethods BPMS, seamless user experience between modeling and monitoring tools
The processes you monitor are the processes you built!
Data- and functional-level security
Out-of-the-box visualization

Process performance management

Server-based application for monitoring and evaluating end-to-end processes—ideal for procure-to-pay and order-to-cash applications
Process discovery from heterogeneous application sources—for example, ERP, CRM and BPMS—with performance-relevant data—for example, time
End-to-end process model created based on transactional application logs
Supports advanced analytics, benchmarking and data mining, organizational analytics (social pattern analysis) and reporting
In-memory architecture for real-time analysis with easy-to-use slice-and-dice capabilities

Business needs

Gain business visibility	webMethods Operational Intelligence gives you the visibility you need to gain a competitive advantage in today’s fast-changing environments. You can see how your systems are running, all the time, not just after the fact. You also can build real-time monitoring into new solutions and business processes.
Document and build compliant processes	More and more, you need to comply with internal or external requirements. But often, you don’t know all the people and processes actually touching your systems and how they are impacting your business. With webMethods Operational Intelligence, you can discover: What systems are involved in each process Who is involved in each step throughout approvals and process tasks This gives you the documentation you need to assure compliancy.
Leverage existing investments	webMethods Operational Intelligence is fully integrated with ARIS and other webMethods platforms. Use it to seamlessly connect the user experience between your modeling and monitoring tools, so the processes you monitor are the processes you built! Add Apama Streaming Analytics for a complete intelligent business operations solution.