RESOLVE CUSTOMER DISPUTES
FASTER WITH DYNAMIC APPS

When customer issues arise, your business must address and resolve problems quickly and smoothly. That’s key to building a long-term customer relationships and securing repeat business—and why you need Software AG’s case management solution. You can manage cases faster, at a lower cost and with fewer resources.

Expedite each case as needed. From one dynamic case management app, agents can:

• Quickly access information from any system
• Collaborate and assign tasks
• Add workflow steps as needed
• Manage cases from anywhere
• Monitor response times—all while maintaining a full case history

Your LOB citizen developers can quickly configure case management apps using webMethods AgileApps. Or IT can take the lead with webMethods BPMS, a complete suite to build, deploy and monitor any dynamic process application.

Need more reasons to smile? Watch this demo