North American User Group

Atlanta, GA

September 17th – 18th, 2019 | ROAM Perimeter Center

Hear the Latest:
Be the first to learn about updates in the products and solutions you own
Meet the Experts:
Get face to face time with our product leaders
Build and Play:
Get hands-on time with our products through labs
Network with Peers:
Engage with like-minded customers during meet-ups throughout the day


Join us for the largest and most significant gathering of our community eco-system to get inspired, educated, hands-on and have a blast at our red carpet reception.

Register now


Tuesday, September 17th

7:30 am to 8:45 am - Technology Council Breakfast

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Enjoy breakfast with our engineering team while discussing topics in technology and innovation. Seating is limited.

8:00 am to 9:00 am - Registration and Breakfast

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Registration and Breakfast

9:00 am to 10:30 am - General Sessions

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Hear Raj Datta, President of Software AG North America, speak with customers and partners about their experiences with Software AG, and how they are empowering their businesses to be more successful.

10:30 am to 11:00 am - Networking Break

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Networking Break

11:00 am to 4:00 pm - Enterprise Integration & API-Led Connectivity

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Integration and API Roadmap

In this session you will learn about the latest product enhancements in Software AG’s Integration and API Management business unit. We will highlight what’s new in both our cloud and on-premises products, and we will share details about our exciting innovations we will deliver in 2019 and 2020.

Customer Successes

Come and listen to our customers as well as our product experts as they share how they are using Software AG’s Integration and API Management products, including best practices and success patterns based on their projects.

Hands-On Lab: Integration

Attendees will learn how to quickly build an integration workflow in 10 minutes or less.

Breakout Discussion Topics

Attendees will break up into groups to discuss topics like Microservices, API management and Migrating to the Cloud with product experts.

11:00 am to 4:00 pm - Business Transformation with ARIS

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Trends, Latest Product Highlights & Short-Term Roadmap

The key to successful business transformation initiatives is a clear focus on the organization’s operations and a continuous optimization towards excellence. The new ARIS10 SR8 features have one common goal: to help you making change happen! The latest product highlights comprise an attractive user experience, smart modeling, integrated process mining, expanded cloud offering and many more.
These new features do not only make change happen, they massively support Enterprise Management Systems (EMS) powered by ARIS. While becoming your single source of truth, an EMS based on ARIS empowers you to be in full control of your organization and thus to turn your business into success.

Short Customer Use Cases:

We want to hear you! Please prepare a 10 minutes presentation on your current process management activities with ARIS. Keep it simple - slides are not necessary but welcome. Think about:

  • What are you working on?
  • What are the goals/objects of that initiative?
  • What are your challenges (can be discussed in the mutual exchange of experience later that day)?
  • What did/will you achieve?
  • How many people are involved? Modelers vs consumers?
  • What does management think about your initiative?

Be successful with an Enterprise Management System – With ARIS Process Mining track to operational excellence!

ARIS Process Mining gives you a 360-degree view of your processes; you gain intelligent insights into them and their dependencies to find patterns, anomalies and opportunities for improvement. In this session, you will learn how ARIS Process Mining automatically compares your documented processes with their real world execution to see if your processes meet specifications. This gives you a solid foundation for process improvement decisions. You can evaluate changes before they occur to avoid additional costs later, and you can simulate and analyze process scenarios to know how best to improve them. These insights help you to optimize your business and turn visions into results.

Open Discussion: Share your Experiences and Best Practices:

In this session, participants share experiences, best practices and discuss open questions with each other and Software AG. The idea is to learn from others that already faced similar challenges, and to get and share guidance.

11:00 am to 4:00 pm - Digital Transformation with IoT and Analytics

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Effective IoT: Open, Rapid, and Distributed

Come and learn about the IoT trends that are helping to digitally transform companies around the world. Learn what Software AG’s IoT & Analytics products have to offer

IoT – How to Succeed

This will focus on questions to ask stakeholders, proper approach to build a successful IoT initiative and architecture to succeed (reference Architecture explaining the SAG products involved)

Automating Processes with IoT

Hands-on - Using Cumulocity and (or wM) to show integration from alarms in C8Y to SFDC cases or another 3rd party application

Empower Engineers with Self-service Advanced Analytics to Improve Operational Performance

Companies are looking at digitalization to improve their profitability and maintain their market leadership. Many years of historical time-series data is underutilized & the data has a great hidden potential to improve operational performance. If all subject matter experts are empowered with analytics, especially those related to the product production processes, operational excellence can be speeded-up greatly.

In this presentation, we will explain how self-service analytics in the hands of process and asset experts can help continuously improve operational performance. Business users can analyze, monitor and predict process and asset performance within their operational context using pattern recognition and machine learning technology.

The use of TrendMiner is shown in a practical hands-on session and additionally through some typical customer use cases, covering key capabilities such as root cause analysis, recommender engine, early warnings, contextualization and knowledge capturing. These capabilities help engineers, control room personnel and plant managers to continuously improve operational performance through reducing the carbon footprint, increasing yield, improving plant safety, reducing downtime and predict maintenance.

12:00 pm to 1:00 pm - Lunch

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4:00 pm to 6:00 pm - Networking Reception

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Join us for refreshments and light appetizers

Friday, September 18th

8:00 am to 12:00 pm - Free Training: Apama (Analytics) Highlights

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More information to come

8:00 am to 12:00 pm - Free Training: ARIS AWARE Highlights

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More information to come

08:00 am to 12:00 pm - Free Certification Exam

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Software AG is pleased to provide a special offer to the 2019 User Group Attendees: Any Conference attendee is eligible for one FREE Certification Exam (valued at $625 USD). Attendees can schedule a FREE exam on any product area where Certifications are available.

Exam Options

  • webMethods Certified Agile Apps Consultant
  • webMethods Developer
  • webMethods Developer
  • webMethods Certified BPM Developer
  • webMethods Certified CAF Developer
  • webMethods API Management Professional
  • Apama Certified Solution Developer
  • Terracotta Professional
  • Universal Messaging Certified Professional
  • Natural Programmer
  • Adabas Administrator (MF/OS)ARIS Modeler
  • ARIS Administrator
  • ARIS Certified Process Performance Manager Expert (PPM)
  • More options available in 2019

What should I do to prepare

  • Review the Exam descriptions at: Software AG Product Certification
  • While Practitioners are encouraged to attend the formal training associated recommended for the exam topics, practical experience is always welcomed.

What should I expect?

  • Registration and scheduling must be made in advance.
  • Exams vary in duration (60-180 minutes). Details can be found at
  • Exams are closed book. No materials or access to other sites are permissible during the exam.
  • Questions are multiple choice
  • To gain Certification status, practitioners must receive a score of 66%
  • Results will be made available at the end of the testing session.

What happens if I do not receive a passing grade?

  • While the FREE exam is only available at one of the 2019 User Group Meetings, should you fail the exam, you are eligible to retake the exam in 30 days


  • Proctored exam


  • Bring your laptop and power supply
  • Bring a state issued picture ID (Drivers license, Passport, etc.)


location_atlanta_250ROAM Perimeter Center

1151 Hammond Drive NE, Suite 240 (2nd floor)
Atlanta, GA 30346
Tel: 770.203.1668

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