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Product-related Services

Maximize your investments in Software AG products.


Rely on our expert webMethods services to maximize your valuable investments in your core business applications. These services help you: determine the optimal scope and focus for your future investments; implement efficient solutions based on our proven best practices; and increase your success with our products.

Learn more about our webMethods Services on our international site (English).

SOA Adoption Accelerator In five to 10 days, we will analyze and design your individual SOA roadmap so you can establish a more efficient and agile business infrastructure. We cover the entire SOA asset model and asset lifecycles—plus Service Level Agreements (SLAs), key metrics, the optimal organizational structure and boundaries for SOA and governance initiatives.
Enterprise Integration Review Get tangible recommendations to improve how you support business operations and mitigate risks. This service includes a thorough assessment of the architecture and operational processes that are the foundation for your integration points. Your plan will enable you to develop scalable integration capabilities that lower operational costs.
Key Performance Indicator (KPI) & Process Discovery Workshop In just three to four days, we can help you start building the bridge between longer-term strategies and tactical execution. Your performance-driven roadmap will identify the most important KPI for your initiative, describe how to align activities, assess and tune performance, and model and modify processes.
B2B Infrastructure Consolidation Assessment Realize your B2B vision with a B2B Infrastructure Consolidation Assessment. You’ll receive a roadmap and high-level B2B consolidation plan. We’ll carefully analyze your B2B systems, including protocols, standards and volumes, to identify gaps and outline steps to reach your B2B goals.
Master Data Assessment Minimize risks for your Master Data Management (MDM) initiatives. Our MDM experts use a holistic and process-centric three-phased approach and cover all dimensions of MDM, including processes, data, IT architecture, organization and employees. We’ll consider MDM process complexities, identify stakeholders and skills needed, communicate the right MDM approach and address strategic program planning requirements.
Upgrade Benefit Analysis Implementing a new release successfully is a critical and highly visible effort. With our global experience, recognized best practices and close connections with the webMethods product development team, we can significantly reduce your project time and ensure a safe and smooth upgrade. In one day and at no cost, we’ll help you define your upgrade strategy via a system audit, architectural review, skills assessment and gap analysis.
SOA Governance Implementation Success of SOA initiatives depends greatly on organizational acceptance and integration. Our SOA Governance Implementation Services help you implement CentraSite™ as your central repository and SOA management system to ensure a faster return on your SOA-related investments.
BPM Implementation Successful implementation of BPM systems requires a clear vision of the desired future state plus the technical expertise to effectively realize your goals. Our experts will determine your unique enterprise roadmap using best practices refined in our customer projects around the world.
KPI Monitoring Implementation webMethods Optimize is a Business Activity Monitoring (BAM) tool that gives you real-time, actionable insight into process activity. Use this service to help set expectations in the design phase, get user buy-in and implement your KPI monitoring solution successfully.
Application Maintenance Services Assure your mission-critical applications continue to perform at the highest levels. We can maintain your applications directly from our data centers. Or, our experts can work onsite with your core staff to safeguard the dependable operation, accuracy and performance of your platforms and applications.
Technical Account Management Minimize risks and ensure full value and success from your webMethods investments. Your dedicated Technical Account Manager (TAM) functions as the onsite owner of your webMethods implementation and understands your environment, inside and out.
Upgrade Support Services Reduce project time and ensure a safe and smooth upgrade. We’ll help you implement a new release successfully leveraging recognized best practices and our close connections with the webMethods product development team.
Premium Support Services Enjoy better operational performance, stability and efficiency, as well as accelerated project delivery and faster issue resolution. Premium Support Services are tailored to meet your unique support needs and ensure an optimal service level.


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