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Cooperation on an equal footing
To accelerate digital transformation and reinforce transparency around process management, the group looked for a reliable partner to provide the basis for innovative process optimization. The decision was made in favor of Software AG and its ARIS products. Software AG's long-term strategic perspective combined with its ability to implement locally were the key factors in this decision, and aligned perfectly with Siemens' requirements.
ARIS provides an environment for optimizing processes, underpinned by collaboration. To implement the many requirements, Siemens set up a taskforce of experts from Software AG with IT managers and specialists from the various Siemens department units. Using agile working methods they were able to process and resolve the topics in weekly jour fixe meetings: operational use of processes and regulations, sometimes audited, with multiple modules; provision of process information with process portal and collaboration; and user statistics via a Matomo platform.
"The proficient support from Software AG's committed team helped us to meet the implementation requirements of Siemens business units," sums up Siemens project manager Stephan Schwandner. With real-time information and user-friendly dashboard operation, transparency around processes could be increased throughout the group. The teams from the various units were enthusiastic about the opportunities for visualization, along with improvements in efficiency and performance.
During the ARIS collaboration Siemens always remained open to new functions—including the introduction of an automated translation service which was established as part of the collaboration between Software AG and Siemens Global Business Services. All process descriptions in ARIS can be translated into the selected language with very high quality in real time just by clicking. Implementation was well-received by Siemens users and could be rolled out quickly throughout the world.
In the future the group wants to create further opportunities for improvements and cost savings. Innovative structures not only increase transparency but also make life easier in general. The parties are already regularly discussing confirmation, process mining and robotic process automation, and the first PoCs that are running.
"Software AG was the right partner for us, as ARIS products match our spirit of innovation with developments in process mining and robotic process automation and provide the right templates for it," says Schwandner. "Siemens is well-equipped to continue to drive forward digital process management.