Process Intelligence

Business Needs

On-Time Delivery | SLA Monitoring | Dynamic Workload | Order Processing | Fraud Detection

On-Time Delivery

Get the right products to the right place at the right time

Late orders can be costly. That’s why you need to know how your process runs overall as well as the specific time it takes between different process steps. With PI, you’ll know when your goods were delivered. You’ll see where there are bottlenecks along the entire supply chain so you can correct processes to deliver orders on time, every time.

You can answer questions like:

• Was the requested arrival date confirmed at the time of order or was a shipping date specified?
• Was it clear whether the item was in stock or and if not, whether incoming inventory was expected to cover the order?
• Did the order reach the warehouse pick/pack & ship team quickly enough to allow for regular shipping?
• Did something “get lost” in a transportation hub or cross-dock?

Count on our solution for:

• A transparent view of the entire process flow—measure, monitor and analyze the complete end-to-end process from start to finish
• Metrics that alert you in real-time if a defined KPI deviated from the target value
• Upstream and downstream visibility so you can track where a process is strong or weak, identify contributing factors and uncover root causes
• Immediate visibility across the entire supply chain—from supplier to manufacturer to wholesaler to retailer—to gain a definitive view of how each part of your supply chain performs

With automated process discovery, you can reconstruct each transaction in your supply chain from start to finish. Process mining enables you to analyze historical process behavior. You can quickly detect changes in KPIs, such as increasing processing times, by comparing current and planned values. And with real-time monitoring, you’ll know when on-time delivery is at risk so you can correct processes.